13/08/2025
📢 VACANCY ANNOUNCEMENT – Shop Administration Officer & ICT Repair Technician
Location: Lilongwe, Area 49 – Zebra ICT Centre
Type: Full-time
Deadline: 25 August 2025
Zebra ICT Centre is expanding and we are looking for motivated, hardworking, and reliable individuals to join our team in the following positions:
1️⃣ Shop Administration Officer
Role Summary:
A highly organized, self-motivated individual who can manage daily shop operations, handle customer service, and support our ICT-related services.
Key Responsibilities:
Manage daily shop operations and ensure smooth workflow
Handle customer inquiries and sales transactions
Maintain accurate stock and service records
Assist with typing, printing, and basic ICT tasks
Support marketing and promotions
Coordinate repairs, orders, and service delivery
Requirements:
Age between 20 – 35 years
Certificate or higher qualification in administration, ICT, business, or related field
Basic computer skills (Microsoft Office, typing)
Good communication and customer service skills
Strong organizational and multitasking abilities
Honest, reliable, and willing to learn quickly
Previous experience in shop administration or customer service is an advantage
2️⃣ ICT Repair Technician
Role Summary:
A skilled and results-driven technician capable of handling both hardware and software repairs for computers and mobile devices.
Key Responsibilities:
Perform day-to-day ICT repairs including mobile phone repairs (hardware & software)
Handle computer hardware repairs (desktops, laptops, and peripherals)
Diagnose and resolve software issues for both computers and smartphones
Provide basic networking troubleshooting and configuration
Maintain records of repairs and service reports
Assist in customer support and ensure timely service delivery
Requirements:
Proven experience in phone repair and computer repair (hardware and software)
Strong problem-solving skills and attention to detail
Ability to work independently and meet deadlines
Good communication and customer service skills
Willingness to learn and adapt to new technologies
We Offer:
Competitive salary based on skills and experience
A friendly and supportive working environment
Opportunities for growth, training, and career development
Equal opportunities for all — Women are strongly encouraged to apply
📩 How to Apply:
Send your CV and application to [email protected]
Or deliver in person to our office in Lilongwe Area 49, Opposite Mvama CCAP Church
📍 Our Offices:
Lilongwe Area 49
Opposite Mvama CCAP Church
📞 Calls Only:
0996 900 261
0884 774 619
📧 Email:
[email protected]
Deadline: 25 August 2025
