06/07/2026
A few years ago, having a website gave businesses an advantage.
Today, it is simply expected.
The same pattern is beginning to emerge with and .
Early adopters are already using technology to make better decisions, respond to customers faster, repetitive work, and uncover insights that were previously hidden in spreadsheets and paperwork.
The businesses that wait until everyone else has adopted these tools will eventually find themselves competing against organizations that are faster, more efficient, and better informed.
This isn't about replacing with technology.
It is about giving people better tools to do their jobs, serve customers more effectively, and make smarter business decisions.
The question you should be asking as a business leader isn't, "Do we need ?"
It's, "Are we building a business that's ready for where the market is going?"
We have shared our thoughts on what digital resilience and AI readiness mean for Kenyan businesses, and why the conversation is no longer reserved for large corporations.
Read the full article here:
https://metadata.co.ke/kenyan-businesses-digital-resilience-ai-readiness-2026/
We would love to hear your perspective.
What do you think will have the biggest impact on Kenyan businesses over the next five years: artificial intelligence, automation, changing customer expectations, or something else?