28/04/2026
Please be informed that our office will be closed on April 29, 2026, and from 𝐌𝐚𝐲 𝟒 𝐭𝐨 𝐌𝐚𝐲 𝟔, 𝟐𝟎𝟐𝟔 in 𝐨𝐛𝐬𝐞𝐫𝐯𝐚𝐧𝐜𝐞 𝐨𝐟 𝐆𝐨𝐥𝐝𝐞𝐧 𝐖𝐞𝐞𝐤 𝐢𝐧 𝐉𝐚𝐩𝐚𝐧.
For assistance during this period, you may visit our website: 𝐞𝐬𝐩𝐚𝐬.𝐜𝐨𝐦 → 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐏𝐚𝐠𝐞
🔗 https://espas.com/pages/support
𝐀𝐏𝐍 𝐒𝐞𝐭𝐮𝐩 𝐆𝐮𝐢𝐝𝐞:
● 𝐅𝐨𝐫 𝐢𝐏𝐡𝐨𝐧𝐞: Tap APN Settings (iPhone) and select your network
● 𝐅𝐨𝐫 𝐀𝐧𝐝𝐫𝐨𝐢𝐝: Guides are available for all SIM networks
● Pocket WiFi and Home Router setup guides are also available
● Step-by-step picture guides are included
𝐎𝐭𝐡𝐞𝐫 𝐂𝐨𝐧𝐜𝐞𝐫𝐧𝐬:
You may also check the Support page for:
● Plan change, name change, number change
● Cancellation details and penalties
● Available request forms
𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞:
● Check available payment methods on our website
● Guides are available for convenience store payments, PayEasy, and PayPay
● For concerns, you may send a Payment Consultation request
Our website is available in English, Japanese, and Portuguese.
If you still need assistance, you may send us a message via our page or contact form. Kindly note that responses will be provided once we resume operations.
We will resume on May 7, 2026.
All inquiries will be answered accordingly upon our return.
Thank you for your understanding, and we wish you a wonderful holiday.
Espas