Call Center Solutions

15/10/2026

We’re hiring! 💼 Join us for our upcoming Job Fair on October 19th, 2026 and learn more about joining the Call Center Solutions team.

We’re currently hiring Reservations Agents and Guest Service Agents. Stop by, meet our team, and explore your next opportunity with CCS! 💙

📅 October 19th, 2026
⏰ 9:30 AM–12:30 PM
📍 GWest Medical Unit 11

Want to get a head start? Apply online before the event at ccssuccess.com/available-positions.

09/10/2026

Today, we’re recognizing National Mental Health Day and reminding our CCS team that your well-being matters. 💙

Take time to rest, reset, and give yourself the same care and patience you give to others. A healthy mind helps us show up stronger for ourselves, our teammates, and the customers we serve.

07/10/2026

We’re hiring! 💼 Join us for our Walk-In Interview Event on October 9th, 2026 from 10 AM–1 PM at GWest Medical Unit 11.

We’re currently looking for Reservations Agents and Guest Service Agents to join the Call Center Solutions team. Come meet our team, learn more about our open positions, and see if CCS could be the right fit for you!

📅 October 9th, 2026
⏰ 10 AM–1 PM
📍 GWest Medical Unit 11

We can’t wait to see you there! 💙 Feel free to get a head start and apply on our website before your arrival using the link in our bio.

05/10/2026

Every customer question is a chance to do more than provide an answer. 💬 With the right approach, it can become an opportunity to build trust, overcome hesitation, and move a customer closer to a purchase.

Our latest blog explores how skilled call center agents can identify needs, answer objections, create natural upselling opportunities, and help prevent lost sales. 📈

Read more:

How Call Centers Help Turn Customer Questions Into Sales Opportunities Every customer question is an opportunity to provide helpful service, but it can also be an opportunity to move a customer closer to a purchase. Whether someone is calling to ask about pricing, availability, product details, rese...

02/10/2026

Employee Appreciation Week is almost here! 💙🎉

Save the date for October 12–16 as we celebrate the incredible people who make CCS what it is. We’re packing one full week with appreciation, team spirit, fun, and plenty of special moments for our employees.

Mark your calendars and get ready to celebrate together! 🥳

01/10/2026

October Events at CCS 🎃

We’re celebrating another month of connection, appreciation, and fun with plenty of special moments planned for our CCS team! 💙

🙏 October 5 – Devotion Morning
Start the month with a moment of encouragement and reflection as we come together for Devotion Morning.

👏 October 6 – Q3 Perfect Attendance Recognition
We’re recognizing the team members who achieved perfect attendance during Q3. Thank you for your dedication and commitment!

🧠 October 9 – National Mental Health Day
Take a little time to recharge with spa music in the conference room, granola bars, and refreshing infused water.

🎀 October 11 – Breast Cancer Awareness Walk
Join us as we walk together in support of breast cancer awareness and those impacted by it.

💙 October 12–16 – Employee Appreciation Week
Our traditional Team Appreciation Month is becoming one incredible week! Get ready for a full week dedicated to celebrating our CCS team and everything you do.

🎃 October 30 – Halloween
Come dressed in your Halloween costume and join us for a festive day of spooky season fun at CCS!

We can’t wait to celebrate another great month together. Here’s to an October filled with appreciation, connection, and plenty of team spirit at CCS! 💙

22/09/2026

🍂 It's the first day of fall, and you know what that means... the countdown to CCS Employee Appreciation Week is officially on! 🎉

This October, we're inviting our partners to join us for a week dedicated to celebrating the incredible people behind their organizations. It's the perfect opportunity to recognize your team, strengthen relationships, and enjoy a week filled with fun, appreciation, and unforgettable memories alongside the CCS family.

Here's what you can look forward to:
🎉 Team-building activities
🎲 Friendly competitions & games
🍽️ Delicious food and refreshments
🤝 Networking with fellow partners
🎁 Exciting prizes & giveaways
📸 Plenty of unforgettable moments

Take a look back at some of the fun from last year's celebration—we can't wait to do it all again!

📅 October 12–16, 2026

Reserve your spot by contacting Amanda Szubert, or comment below, and we'll reach out with all the details. We hope to see you there!

18/09/2026

The countdown to Employee Appreciation Week has officially begun! 🎉

October is almost here, and that means it's nearly time to celebrate the amazing CCS team! 💙

We're looking back at some of our favorite moments from last year while getting excited for everything that's ahead. Get ready for another week filled with fun, appreciation, and unforgettable memories.

📅 October 12 - 16, 2026

Who's ready to make even more memories this year? 🙌✨

16/09/2026

🌎 What does it take to market a destination in today's ever-changing travel landscape?

CCS sat down with Stuart Butler, President of Visit Myrtle Beach, to discuss the evolving world of destination marketing. From innovation and storytelling to creating unforgettable visitor experiences, he shares valuable insights into the strategies shaping the future of tourism and hospitality. ✨

📖 Read the full interview:

Redefining Destination Marketing: An Interview with Stuart Butler, President of Visit Myrtle Beach At Visit Myrtle Beach, innovation and hospitality go hand in hand. Leading that vision with passion and creativity is Stuart Butler, who was recently promoted to President. With a background that bridg...

03/09/2026

🎧 What happens after a customer call ends?

Behind every exceptional customer experience is a strong quality assurance process. From call monitoring and personalized coaching to maintaining consistency and improving customer satisfaction, QA plays a critical role in helping contact centers deliver exceptional service every day.

In our latest article, we explore why quality assurance is more than a performance metric. It's a key driver of long-term customer success and brand trust.

📖 Read the full blog below and discover how QA helps elevate every customer conversation:

How Quality Assurance Improves Every Customer Conversation Every customer interaction is an opportunity to build trust, strengthen a brand, and create a lasting impression. While friendly agents and advanced technology often take the spotlight, there’s another key factor working behind the scenes ...