WEW Enterprises PVT LTD

WEW Enterprises PVT LTD Wewtech has steadily been growing and earning the trust of hundreds of businesses by providing them w

03/02/2022

Role-- Customer Care Executive. (United States)

Type = Voice and Non Voice Both available

Education Qualification12th/Any Graduation.

Experience Details Freshers/Min 6 months of experience.

Languages =fluent English

Rounds of Interview--- Initial Screening Ops round

Notice Period - Immediate Joiners

Salary Offered-- upto 25K CTC

Nature of Work=WFO (Mandatory)

Days of Work – 5 days working

Cab transport – No cab facilities

Location --- Mysore

Shift type—Night Shift

20/01/2022

Roles & Responsibilities:
Perform office administration and clerical duties.

Operate telephone switchboard and answer and transfer calls.

Take messages and communicate to appropriate employees.

Greet visitors and es**rt them to appropriate office or person.

Respond to visitor’s questions professionally and courteously.

Sort and distribute incoming mails and handle outgoing mails.

Place outgoing calls and conference calls as needed.

Draft, review and proofread office documents.

Perform basic data entry when needed.

Order and stock office supplies.

Operate and maintain office machines including printers, copiers, and fax.

Maintain reception area clean and organized.

Ensure in compliance with company rules and regulations.

Assist in issuing employee ID cards.

Assist in making meeting room reservations, catering arrangements and travel bookings.

20/01/2022

Business Development Executive Role & Responsibilities:
Find new markets and channels for product and service distribution
Research new products and services that the company can incorporate to meet the demands by customers
Explore and negotiate the prospect of acquiring other similar companies; analyzing concepts for joint ventures with other brands that appear to be synergistic
Generate ideas, concepts, and systems for achieving more sales of products and services
Ensure the company achieves and maintains a competitive edge
Plan and prepare business presentations
Responsible for lead generation, managing relationship, and clients meetings
Negotiate and close business deals with clients
Develop marketing campaigns that compliment company sales strategies
Raise awareness for company and its products
Identify requirements for new products and services and anticipate a possible and potential system that will lead the market
Prepare contracts and bids for the company
Respond to the needs of customers and manage sales processes
Manage certain accounts of the company
Meet and exceed targets that have to do with revenue activities, customer acquisition, profit margin, and general growth of the company
Ensure quality processes and standards in order to take advantage of opportunities as they come, and to acquire new customers
Maintain the CRM database of the company
Develop effective working relationships with clients.

Experience : 2+ years can apply

13/01/2022

Responsibilities for Social Media Developer:

Oversee day-to-day management of campaigns and ensure brand consistency.
Facilitate scaling brand and company awareness through various social media channels.
Work with brand to create and implement social media strategies monthly.
Ensure brand consistency in copy through tone, voice and terminology.
The all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.
Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn.
Ensure progress on all platforms by using analytical tools such as Google Analytics and others
Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
Qualifications for Social Media Developer:
2 years of social media management experience
Bachelor's degree in business, marketing, journalism, public relations or related field
Professional certification in Google Analytics strongly preferred
Proficient using multi-social posting programs such as Hootsuite and HubSpot
Strong computer skills using Microsoft Office and Adobe Suites
General knowledge of Search Engine Optimization and internet ranking for web content
Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once.

11/01/2022

Job Responsibilities:

Provides data by operating a computer.
Determines sequence of operations by studying production schedule.
Performs defined tasks per documented instructions/processes.
Prepares equipment for operations by accessing software in computer.
Makes appropriate changes to the documentation, as needed.
Monitors and manipulates daily system jobs.
Starts operations by entering commands.
Maintains operations by monitoring error and stoppage messages, observing peripheral equipment, and making adjustments in the process.
Generates reports from batch jobs and distributes to end-users.
Maintains incident logs for all monitored systems.
Resolves user problems by answering questions and requests.
Ensures operation of equipment by completing preventive maintenance requirements and tests and following manufacturer’s instructions.
Troubleshoots malfunctions.
Continuously monitors and reacts to IT operations processing schedule.
Responds to incoming telephone calls, email, and voice mail inquiries from internal customers (within IT department) regarding computer-related problems.
Maintains supply inventory by checking stock to determine inventory level.
Maintains client confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Qualifications/ Skills:

Data processing
Communication skills
Reporting skills
Productivity
Confidentiality
Documentation skills
Equipment maintenance
Problem solving
Understanding of computer networks (LAN, WAN, and computer networking)
Ability to create and update documentation

Education and Experience Requirements:

Associate degree in data processing technology or a related field
Data center experience
Experience required 0-1years

04/01/2022

Roles & Responsibilities:
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Research and identify new market opportunities.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Qualification & Skills:
Bachelor’s degree is required.
Ability to develop good relationships with current and potential clients.
Excellent leadership and communication skills.
Experience in project management and/or sales.
Knowledge of productivity tools and software.
High attention to detail and a focus on fact-based decision making.

24/12/2021

Chat Agent Job Description
Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers. Chat agents can work remotely or in a standard office environment, and are generally required to have customer service experience.

Chat Agent Duties and Responsibilities
To keep customers happy and successfully solve any problems that may arise, chat agents perform a range of tasks. Based on the job listings we analyzed, chat agents are expected to take on these duties and responsibilities:
Receive and Promptly Respond to Customer Queries
Whether chat agents are contacted by email or live chat, they must make a continual effort to respond to customers as quickly as possible. Once they receive a message from a customer, they must listen carefully to the customer’s question or complaint before following protocol in order to resolve the issue or answer the question.
Document Issues and Resolutions
In addition to providing real-time support, chat agents thoroughly document each customer’s question or problem as well as the resulting answer or solution. This way, chat agents can help improve their organization’s overall functionality and efficiency.
Learn About New Products and Services
In order to help customers as effectively as possible, chat agents must make an effort to remain up to date on all the products and services that their organization offers. It’s especially important for chat agents to learn about new products and services, which customers may be more likely to ask questions about.
Develop Customer Service Solutions
Since they serve as their organization’s first point of contact with its customers, chat agents may be asked to make suggestions about how their organization can improve its customer service. Thus, chat agents should keep track of general patterns when communicating with customers.
Identify Possible Website Errors
As we mentioned above, chat agents are often the first person that a customer will speak with. Because of that, chat agents are the first people within their organization who will be alerted of website errors and other technical problems. If chat agents receive multiple queries about the same issue, they must report the issue to the IT department in order to solve the problem as quickly as possible.
Chat Agent Skills and Qualifications
Chat agents are excellent communicators with a passion for customer service. Depending on the company they work for, chat agents may also be required to be knowledgeable in certain areas of specialization, such as e-commerce or software. Employers tend to favor chat agents with the following skills:
Customer service – since chat agents work directly with customers to solve end-user issues and answer questions, it’s essential that they have strong customer service skills
Computer literacy – by nature, chat agents perform their day-to-day tasks on a computer. They must be able to easily operate a computer, especially in terms of checking and responding to emails as well as utilizing live chat services and software
Problem-solving skills – the ability to solve problems is just as integral to a chat agent’s work as solid communication skills. When presented with a problem, chat agents must be able to find a solution calmly and efficiently, even if the customer is impatient or disgruntled
Organization skills – as we mentioned earlier, chat agents are responsible for recording and documenting each question or problem as well as each respective answer or solution. Because of this, chat agents should have strong organization skills and be able to effectively sort large amounts of information
Good attitude – though it may go without saying, it’s worth noting that the most successful chat agents address customers in an upbeat and positive manner. Even when facing complex problems or difficult questions, it’s important that chat agents maintain a good attitude

Tools of the Trade
Chat agents frequently use these tools in their daily work:
Live chat software (such as Zendesk Chat, wechat, Kayako, Front, or Nextiva)
Email software and services (such as Outlook, MailChimp, or Gmail)

Chat Agent Education and Training
In general, chat agents are not required to have any level of college education. Instead, they’re usually required to have a high school diploma, GED, or equivalent. Chat agents may also be required to take a typing speed test. Although previous customer service experience is usually preferred, chat agents don’t need to undergo formal training prior to seeking employment

12/12/2021

HR END TO END KNOWLEDGE REQUIRED

12/12/2021

End to End accounting knowledge required

17/11/2021

*Experience required in end to end recruitment.
*Statutory Compliance (ESI, PF)
*Payroll

07/11/2021

Walk in Interview In Mysore City For Freshers and experienced person. Candidates who have Graduation qualification can submit their resume to [Email address hidden]
Contact :+91 96060 57160, 76767 94915
Job type: BPO voice in bound calls
Role:Customer support Executive
Preferred location: Mysore
Good communication skills required.
Language capabilities English, Kannada & Hindi
Any degree.
opportunity based on Direct Walk in interview in Mysore Location. Oi

16/10/2021

Job brief
We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.

HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you.

Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees.

Responsibilities
Design and update job descriptions
Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance)
Craft recruiting emails to attract passive candidates
Screen incoming resumes and application forms
Interview candidates (via phone, video and in-person)
Prepare and distribute assignments and numerical, language and logical reasoning tests
Advertise job openings on company’s careers page, social media, job boards and internally
Provide shortlists of qualified candidates to hiring managers
Send job offer emails and answer queries about compensation and benefits
Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire
Participate in job fairs and host in-house recruitment events
Collaborate with managers to identify future hiring needs
Act as a consultant to new hires and help them onboard
Requirements
Proven work experience as an HR Recruiter or similar role
Familiarity with Applicant Tracking Systems and resume databases
Experience with sourcing techniques
Understanding of referral programs
Solid verbal and written communication skills
Sound judgement
BSc in Human Resources Management, Organizational Psychology or relevant field

Address

Samrat And Gagana Complex, 3rd Floor, Udayaravi Road, Block K, Kuvempu Nagara
Mysore
570023

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