Typical work activities
Tasks typically involve:
meeting with clients to determine requirements;
working with clients to define the scope of a project;
planning timescales and the resources needed;
clarifying a client's system specifications, understanding their work practices and the nature of their business;
travelling to customer sites;
liaising with staff at all levels of a client organisatio
n;
defining software, hardware and network requirements;
analysing IT requirements within companies and giving independent and objective advice on the use of IT;
developing agreed solutions and implementing new systems;
presenting solutions in written or oral reports;
helping clients with change-management activities;
purchasing systems where appropriate;
designing, testing, installing and monitoring new systems;
preparing documentation and presenting progress reports to customers;
organising training for users and other consultants;
being involved in sales and support, and where appropriate, maintaining contact with client organisations;
identifying potential clients and building and maintaining contacts.
