It all started in 1997 when the internet and self-service industries started to change people’s lives. We had a visionary thought that self-service banking was the future and that customers would soon be moving away from the traditional branch. While shifting customer behaviour may prove challenging, it can also provide significant opportunities for banks who embrace omnichannel banking and its po
tential. CR2 delivers BankWorld, a self-service banking platform that has revolutionised the interaction between the customer and the bank at every point of contact. BankWorld allows for the management of electronic channels including ATM, Internet, Mobile, POS and Kiosks from a single point. It enables banks to process payments, design new products, services and screens, provide a segment based offering, cross-sell and upsell products to the right customer at the right time and channel, monitor and support their networks remotely. With BankWorld, banking becomes personalised, intuitive and instant, allowing you to deliver the right product, in the right place at the right time. CR2 serves over 100 banks in developed, developing and emerging countries. Its offices are strategically located across 4 continents and on different time zones to ensure the best coverage in order to answer to customers’ needs. Headquartered in Dublin, Ireland, CR2 has other established offices in 7 countries. (UAE, Australia, India, Jordan, Singapore, Egypt, South Africa)
