UA Europe

UA Europe UA Europe focuses on software user assistance and online help.

17/09/2021
29/07/2017

UA Europe Conference had its final year in June but we would like to thank everybody for the support over the many years. We will be holding other events in the future but, until then, thank you.

The Conference for Software User Assistance Professionals8 - 9 June 2017, Harrogate, UKUA Europe 2017 Update  In this ne...
17/02/2017

The Conference for Software User Assistance Professionals
8 - 9 June 2017, Harrogate, UK
UA Europe 2017 Update


In this news update:
• Early Bird discount ends Monday 27th February
• Harrogate - happiest place in Britain!
• A selection of our cutting-edge conference presentations
• Great value training for technical communicators
• Optional pre-conference training workshops on 7th June
________________________________________
Only four weeks until Early Bird discount deadline
Don't forget, you need to register and pay for your place on UA Europe 2017 by Monday 27th February to benefit from the Early Bird discount of £100 or €135.
There is an additional discount of £100 or €120 if you attended UA Europe 2016 in Budapest, TCUK 2016 in Bedford, or a range of other technical communication conferences in 2016.
For details of all registration rates and discounts, visit the conference registration page.

Harrogate - happiest place in Britain!
Surrounded by stunning North Yorkshire countryside, Harrogate is famed for its historic Royal Baths and the genteel Betty's Tea Rooms (pictured above).
It is easily accessible from Leeds Bradford and Manchester International Airports, and is on the main railway line between Leeds and York.
Harrogate was recently named as the happiest place to live in Britain for the third year in a row by property website Rightmove.
Visit our website to find out more about:
• Travelling to Harrogate
• Things to do in Harrogate

This year's conference features presentations on a range of critical challenges and issues facing today's user assistance professionals.
Sessions at UA Europe 2017 include:
• Structured Writing for Content Quality
• Lessons for Tech Writing from Working at a Startup
• Every Page is Page One
• Lean Writing - Use Lean principles to get ahead as a technical communicator
• API Documentation: the undiscovered country
• Moving Task Topics to the 21st Century
• Knowledge Feed: Make your Online Help More Like Facebook
• Focussing on the Customer Experience in an Agile Environment
• An Alien’s Guide to Authoring DITA Documents
• ...and much more.

For the full list of sessions, see www.uaconference.eu/sessions.html.
Great value training for technical communicators
The UA Europe conference represents a highly cost-effective way to spend your training budget. Costing less than a typical two-day training course, it provides countless practical tips, techniques, ideas, and strategies that you can apply on return to work. What's more, the conference offers the following benefits:
• An opportunity to learn directly from many of the world's leading teachers and experts in user assistance, and to put questions to them
• A unique chance to meet and share experiences with your peers in the user assistance community from throughout Europe
• You'll be exposed to a range of different user assistance products and services that you can evaluate and compare with your own current tools and practices.
Optional pre-conference training workshops on 7th June
The conference is preceded by two in-depth workshops delivered by world-leading experts:
• MadCap Flare: Taking control of your HTML5 output with styles, skins, and master pages (Scott DeLoach and Matthew Ellison)
• DITA Skills Update (Dr Tony Self)
These workshops are available to all, including those who are not attending the main conference, but conference delegates benefit by paying a reduced workshop fee. For more information on the in-depth workshops, including registration fees, visit www.uaconference.eu/workshops.html.
We look forward to seeing you at UA Europe 2017 in the beautiful town of Harrogate!

8 - 9 June 2017, Harrogate, UKFull UA Europe 2017 Agenda Now Available In this news update:• World-leading guru Mark Bak...
17/02/2017

8 - 9 June 2017, Harrogate, UK
Full UA Europe 2017 Agenda Now Available

In this news update:
• World-leading guru Mark Baker presents keynote
• Register and pay by 27th February for a £100 discount
• A sample of our outstanding line-up of speakers
• Travelling to Harrogate
World-leading guru Mark Baker presents keynote
We are delighted that Toronto-based guru Mark Baker will be opening the UA Europe 2017 conference with a keynote presentation based on his popular book Every Page Is Page One: Topic-based Writing for Technical Communication and the Web.
Mark will also be presenting a fascinating and enlightening session on structured writing, the subject of his new book due out later this year.
Register and pay by 27th February for a £100 discount
If you register and pay by 29th February you qualify for the Early Bird discount of £100 GBP or €135 EUR.
There are also discounts for groups, start-ups, freelance authors, and delegates who attended UA Europe 2016 in Budapest, TCUK 2016 in Bedford, and a range of other technical communication conferences in 2016.
For more details of registration rates and discounts, visit the conference Registration page.
A sample of our outstanding line-up of speakers
This year's conference has assembled an impressive line-up of world-leading experts and technical communicators. Speakers at UA Europe 2017 include:
• Scott DeLoach (author of MadCap Flare 12 Developer's Guide)
• Dr Tony Self (author of The DITA Style Guide)
• Leah Guren (acclaimed presenter and UA guru)
• Pawel Kowaluk (Technical Director at 3di Poland)
• Helena Pichler (lone writer at Nominet UK)
• Kristof Van Tomme (open source strategist and architect)
• Ellis Pratt (Director and Help Strategist at Cherryleaf)
• Rachel Johnston (consultant for Mekon)
• Kelly O'Brien (Self-service Content Manager at Kayako)
• Thomas Bro-Rasmussen (leading expert on authoring tools and localisation)
For a full up-to-date list of speakers, see www.uaconference.eu/speakers.html.
Travelling to Harrogate
Leeds Bradford International Airport is just 12 miles from the centre of Harrogate, and it serves flights from cities across Europe including Amsterdam, Dublin, Copenhagen, Paris, Geneva, Munich, and many more.
Harrogate's train station is on the main line between Leeds and York, and has frequent trains to and from these cities. You can travel by train from London to Harrogate in approximately three hours, and from Manchester Airport to Harrogate in two hours. Both journeys require a single change at Leeds.
We look forward to seeing you at UA Europe 2017 in the beautiful town of Harrogate!

Mark your Calendars for UA Europe 2017!UA Europe 2017 takes place in the delightful spa town of Harrogate, UK, on 8th - ...
26/07/2016

Mark your Calendars for UA Europe 2017!

UA Europe 2017 takes place in the delightful spa town of Harrogate, UK, on 8th - 9th June, 2017.

Optional extended pre-conference workshops on the afternoon of 7th June

For more information take a look here: http://www.uaconference.eu/

UA Europe: The technical communication conference that focuses on User Assistance for software applications. Next conference: 8-9 June 2017 in Harrogate, UK. This annual event is attended by User Assistance professionals, technical communicators, UX designers, Help developers, technical authors, tra...

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To celebrate our 10th anniversary, we're launching our new page! Give us a like to share in your conference exp...
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