CommPeak

Name: CommPeak
Address: Hong Kong, HK
Telephone: +852-58082357

CommPeak makes cloud-based business communication easier and more affordable, empowering people with superior quality products. No more dead-end calls!

𝗩𝗼𝗜𝗣 𝗦𝗲𝗿𝘃𝗶𝗰𝗲
Communicate with our superior global, cost-effective VoIP termination.

𝗖𝗼𝗺𝗺𝗣𝗲𝗮𝗸 𝗗𝗶𝗮𝗹𝗲𝗿
Boost productivity and sales and reduce operational costs with our predictive Dialer.

𝗖𝗹𝗼𝘂𝗱 𝗣𝗕𝗫
Manage and monitor your contact center communication performance.

𝗗𝗜𝗗 𝗡𝘂𝗺𝗯𝗲𝗿𝘀
Expand your contact center’s local presence and sales with our local virtual phone numbers.

𝗦𝗼𝗳𝘁𝗽𝗵𝗼𝗻𝗲
Effectively commu

nicate with our SIP Softphone. No more third-party apps!

𝗦𝗠𝗦 𝗦𝗲𝗿𝘃𝗶𝗰𝗲
Connect with your customers globally using the highest-quality SMS gateway API.

𝗧𝗲𝘅𝘁𝗣𝗲𝗮𝗸
Efficiently send, control, and analyze your bulk SMS communications.

𝗦𝗽𝗲𝗲𝗰𝗵-𝘁𝗼-𝗧𝗲𝘅𝘁
Enhance compliance while saving time with automated, accurate transcriptions.

𝗩𝗣𝗡 𝗚𝗮𝘁𝗲𝘄𝗮𝘆
Effortlessly anonymize and protect your office connection.

𝗟𝗼𝗼𝗸𝗨𝗽
Accurately validate any phone number.

05/06/2026

Not every agent needs access to everything. And when they do, you usually find out the hard way.

User Role Management gives supervisors control over what each team member can see, do, and change inside the dialer, without pulling IT into every permission request" a simple comma works fine there.
* Role-based access: Assign roles that reflect how your company is actually structured, not a one-size-fits-all default.
* Limited Access: Sensitive data, settings, and campaign controls are granted only to those who need them.

The time to set permissions is before something goes wrong.
Learn more: https://www.commpeak.com/features/user-role-management

03/06/2026

We’re heading to Limassol for !

Our team will be on the ground discussing the latest in predictive dialing and global VoIP, and how these solutions fit into the modern trading environment. If you’re looking to sharpen your communication strategy and stay ahead of the curve, let’s connect.

Book a time to meet us here: https://www.commpeak.com/events/ifx-expo/ifx-international-2026

02/06/2026

Our June product blog breaks down how our recent updates tackle common call center headaches like anonymous traffic and messy agent workflows.
New fixes across the Dialer, TextPeak, SoftPhone, and Portal make daily operations much easier.
Check out the full recap to see how each update solves a real operational problem.
https://www.commpeak.com/blog/product-updates-whats-new-this-june

28/05/2026

Experience a more powerful way to work.
We consolidated the workspace so every note and schedule is available when you need it.
Bringing call controls and CRM data into the same screen translates to easier access to information and more talk time.

Watch the video to see how it looks. And then read the blog for more details - https://www.commpeak.com/blog/the-new-agent-workspace-organizig-the-desktop-for-higher-talk-time

26/05/2026

Every bad number in your list is borrowed time your agents don't get back.
Automatic Number Correction reformats numbers in your lead list before they ever reach the dialer, fixing country codes, prefixes, and formatting errors for you,
* Fewer failed calls: Fewer failed calls: Numbers are corrected at the source, so calls go out to numbers that can actually answer.
* Clean lists: No one needs to audit lead lists by hand before a campaign goes live.

The leads are already in your pipeline. Make sure your dialer can actually reach them.
Learn more: https://www.commpeak.com/features/automatic-number-correction

22/05/2026

Your lead list isn't the problem. How you're working it might be.

Intent, timing, and fit all affect conversion, but most queues don't factor these criteria in.

We broke down four CommPeak features that fix exactly that, each one targeting a different reason your best leads aren't getting the attention they deserve.

See how each one works in the blog. https://www.commpeak.com/blog/how-can-i-intelligently-prioritize-my-best-leads

21/05/2026

Toggling between tabs for notes and call controls eats into your talk time.
We updated the workspace to keep the CRM profile and call controls together in one view.
This change simplifies the workflow and helps agents move from one call to the next without the technical clutter.

Full details in the blog: https://www.commpeak.com/blog/the-new-agent-workspace-organizig-the-desktop-for-higher-talk-time

18/05/2026

Sending the same message to thousands of contacts is exactly what spam filters are built to catch.

TextPeak's Word Variation Sets automatically rotate phrases across your SMS campaigns, so each send looks organic to carriers. Deliverability stays high, opt-outs stay low, and your list keeps working.

Scale without the filter risk.

Learn more: https://www.commpeak.com/features/word-variation-sets

15/05/2026

Next stop: Maryland for hashtag .

This event is all about building the backbone of global connectivity, and we’re ready to show how our latest voice and messaging upgrades are handling the heavy lifting for our partners.

Let’s find a time to talk shop: https://www.linkedin.com/in/ignacio-gastaldi-435a87a7/

12/05/2026

Not every customer will answer a call. Most will read a message.

CommPeak's capabilities bring voice, SMS, and WhatsApp into one workspace, giving agents the flexibility to move between channels the way customers do.

Easy follow-up: When a call doesn't connect, agents can follow up via SMS or WhatsApp without leaving the dialer.
Shared inbox: Every interaction, regardless of channel, is visible in one place, so any agent can pick up where the last one left off.

Reaching more customers is the goal. CommPeak puts the channels where your agents already work with integrated omnichannel reach.

Learn more: https://www.commpeak.com/features/omnichannel

Address

Hong Kong

Telephone

+852-58082357

Website

https://www.commpeak.com/

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