15/04/2025
Ever brought a device under the impression it is ‘fully working’? Well unfortunately, this customer has and it was far from fully working.
This dell laptop came into us over the weekend with a severe overheating issue that was causing the system to shut down. We investigated and stripped down the bottom of the laptop to find a fan full of grub and what could possibly be 15 year old thermal paste 🤦🏻♂️ after some persistence and some TLC we removed the old thermal paste and replaced with new, we also conducted an extensive clean of the fan and the system.
After all repairs were complete, the customer then requested to upgrade from an intel core I3 processer to a core I5 processer, along with an update to windows 10. All in all this old flagship dell is ready to live for years to come. Happy days 👌👌