14/05/2026
Hi everyone,
We just wanted to apologise if we’ve been a little slower replying to messages this week. Since we started doing Pokémons, things have gone absolutely crazy for us and we’re struggling to keep up with the volume of messages and repairs coming in daily.
If you’ve got anything important or urgent, please come directly into the shop as that’s currently the fastest way to get help from us.
Repair waiting times are also slightly longer than usual at the moment. We’re working 12–16 hours every day trying to catch up, but we’re still running behind. We really appreciate everyone’s patience and understanding while we work through everything.
On a positive note, we’ve got lots of exciting changes coming soon — more Pokémon stock, loads of new items, and hopefully comic books arriving next week too!
Please bear with us while we catch up with the workload, and thank you all so much for the amazing support.
– Team Phone Clinic