With over 15 years experience in delivering Contact Centre solutions, Ctalk’s global presence is embellished through being a Microsoft Gold partner, having approved windows 8.1 and server 2012 R2 products. The Contact Centre Technology system is highly adaptable and challenges the competition on
• Low cost of installation
• Reliability
• Low Cost of Ownership
• Future Proofing your contact centr
e. The company specialises in both Inbound & Outbound Contact Centre services & provide solutions encompassing the following technologies; IVR, Speech Recongition, Automated Email Delivery, WEB Chat, Outbound Diallers, Call Recording, Database Integration, Unified Communications & Microsoft LYNC Integration, Agent & Supervisor tools, Remote/Home Worker tools and a Comprehensive Reporting Suite.