The Friendly Website Co.

22/07/2026

Five Pages Every Small Business Website Should Include

A good website is not just about looking professional. It should also make it easy for customers to understand who you are, what you offer and how to contact you.

Here are five pages every small business website should include:

1. Home Page
Your home page creates the first impression. It should quickly explain what your business does, who you help and what you would like visitors to do next.

2. About Page
People like to know who they are buying from. Your About page helps build trust by sharing a little about you, your business and your experience.

3. Services Page
This is where you clearly explain what you offer. Keep it simple and make it easy for customers to understand how you can help them.

4. Testimonials Page
Customer reviews help reassure potential customers that they can trust you. Even a few genuine testimonials can make a big difference.

5. Contact Page
Make it as easy as possible for people to get in touch. Include your phone number, email address, contact form and location or areas covered.

These five pages give your website a strong foundation and help visitors find the information they need without searching around.

Need help creating or improving your small business website?

🌐 www.friendlywebsite.co.uk

Friendly Websites. Friendly Support. Real Results.

21/07/2026

Would You Rather Book Online or Make a Call?

Some customers prefer to pick up the phone, while others would much rather book online without needing to speak to anyone.
Offering both options means customers can contact you in the way that feels easiest for them.

Online booking allows people to:
✓ Check your availability�✓ Choose the service they need�✓ Book at any time of day�✓ Receive an instant confirmation�✓ Avoid waiting for a call or message back

Telephone booking is still important too, especially for customers who have questions, need advice or simply prefer speaking to someone.

The best option for many businesses is to offer both.

You can also use booking software just for yourself and your staff, with online customer booking turned off. This still gives you an organised diary, appointment reminders and customer records, while allowing you to take every booking personally.

Which do you prefer: booking online or speaking to someone?

🌐 www.friendlywebsite.co.uk
Friendly Websites. Friendly Support. Real Results.

20/07/2026

Why a Professional Website Does Not Have to Cost Thousands

A professional website is an important investment, but that does not mean it needs to cost thousands of pounds.

For many small businesses, sole traders, clubs and charities, a simple, well-designed website is all that is needed.

A good website should:

✓ Look professional
✓ Work properly on phones and tablets
✓ Clearly explain what you offer
✓ Make it easy for customers to contact you
✓ Help build trust in your business

You do not always need complicated features, large development teams or expensive agency packages.

The cost will depend on what you need, but a smaller website with clear information, good design and the right pages can still give your business a strong online presence.

The most important thing is that your website works for your business and your customers.

At The Friendly Website Co., I keep things simple, explain everything clearly and offer affordable website design without the confusing jargon or large agency fees.

🌐 www.friendlywebsite.co.uk

Friendly Websites. Friendly Support. Real Results.

19/07/2026

Website Myths vs Facts

There are lots of common misunderstandings about websites, so here are a few of the ones I hear most often.

Myth: Anyone can build a professional website in a few minutes
Fact: Website builders make it easier, but a good website still needs careful planning, clear content, professional design and basic SEO.

Myth: Once your website is built, that is it
Fact: Websites need to be kept up to date. Your services, prices, photos and contact details may change, and regular updates help keep your website useful and professional.

Myth: The more features a website has, the better it will be
Fact: Not always. A simple, clear website that is easy to use is often much more effective than one that is overcrowded or confusing.

Myth: SEO only needs to be done once
Fact: SEO is ongoing. Your competitors, customer searches and Google’s systems can all change, so your website content may need updating over time.

Myth: Being mobile-friendly is optional
Fact: Most people now visit websites using their phones. If your website is difficult to use on a mobile, potential customers may leave and look elsewhere.

Myth: All professional websites cost thousands
Fact: They do not have to. The cost depends on what you need, but a professional, well-designed website can still be affordable. A good website does not need to be complicated. It just needs to look professional, work properly and make it easy for customers to find the information they need.

🌐 www.friendlywebsite.co.uk Friendly Websites. Friendly Support. Real Results.

Discover affordable, professional websites for small businesses with The Friendly Website Co. - your partner in online success.

18/07/2026

The Friendly Website Co. helps small businesses, sole traders, clubs and charities build a professional online presence without the confusing jargon or expensive agency fees.

From website design and branding to booking software, social media support and ongoing website help, everything is explained clearly and tailored to your business.

Friendly Websites. Friendly Support. Real Results.

🌐 www.friendlywebsite.co.ukThe Friendly Website Co. helps small businesses, sole traders, clubs and charities build a professional online presence without the confusing jargon or expensive agency fees.

From website design and branding to booking software, social media support and ongoing website help, everything is explained clearly and tailored to your business.

Friendly Websites. Friendly Support. Real Results.

🌐 www.friendlywebsite.co.uk

17/07/2026

What Makes The Friendly Website Co. Different?

I know that having a website built can feel confusing, expensive and a little overwhelming, especially if you are not confident with technology.
That is why I keep things simple.

At The Friendly Website Co., you will deal directly with me from start to finish. There are no complicated processes, no confusing jargon and no large agency fees.
I take the time to understand your business, what you need and what you want your website to achieve.

My aim is to create a website that looks professional, works properly on phones and tablets and is easy for your customers to use.

I can also help with:
Website design�Logo and branding�Booking software setup�Social media support�Website updates and ongoing help

I do not believe in making things more complicated than they need to be. I explain everything clearly, offer honest advice and make sure you feel supported throughout the whole process.

You will also receive one-to-one training, so you are not left with a website you are frightened to use.

Most importantly, I understand small businesses because I run small businesses myself.

You do not need a huge budget or lots of technical knowledge. You just need someone friendly, patient and reliable to help you get started and that is exactly what I aim to provide.

🌐 www.friendlywebsite.co.uk
Friendly Websites. Friendly Support. Real Results.

16/07/2026

What Are Domain Names and Website Hosting?

These are two terms you will often hear when setting up a website, but they are not as complicated as they sound.
Your domain name is your website address. It is what people type into their browser to find you, such as:
www.yourbusiness.co.uk

Your domain name should ideally be simple, easy to remember and connected to your business name.

Website hosting is the service that keeps your website online and makes it available for people to visit.

A less complicated way to think about it is: Your domain name is the address, and your hosting is the space where your website lives.

You normally pay for both each year or monthly, depending on the company you use. They are separate from the cost of designing and building your website.
You should always make sure the domain name is registered in your own name and that you have access to the account. This means you remain in control of your website address.

Not sure where to start? The Friendly Website Co. can help you choose a suitable domain name, arrange your hosting and get everything connected correctly.
Send me a message for friendly, jargon-free advice.

🌐 www.friendlywebsite.co.uk
Friendly Websites. Friendly Support. Real Results.

15/07/2026

Why Your Location Should Appear on Your Website

It might seem like a small thing, but adding your location to your website can make a real difference.

When someone visits your website, they usually want to know straight away whether you are local to them and whether you cover their area.

If they cannot find that information easily, they may simply leave and look somewhere else.

You do not need to share your full address, especially if you work from home. You can just include your town, your county, the areas you cover.

For example, instead of saying:
Professional bookkeeping services for small businesses

You could say:
Professional bookkeeping services for small businesses in Ringwood, Hampshire and the surrounding areas

This helps potential customers understand straight away whether your business is relevant to them.

It can also help your website appear in local Google searches, such as:
🔎 Bookkeeper in Ringwood�🔎 Small business bookkeeping Hampshire�🔎 Local bookkeeper near me

Your location can be added naturally to your homepage, About page and contact page.

Even if you work across the UK, it is still useful to say where you are based.

A small change like this can help build trust, improve your local visibility and make it easier for the right customers to find you.

📩 Send me a message for friendly, jargon-free advice.
🌐 www.friendlywebsite.co.uk
Friendly Websites. Friendly Support. Real Results.

14/07/2026

📅 What Is Online Booking Software?

Online booking software allows your customers to book appointments or services through your website or social media, without needing to call or message you first.

Customers can:

✅ View your available appointments
✅ Choose the service they need
✅ Book at any time of the day
✅ Receive automatic confirmations and reminders
✅ Reschedule or cancel, depending on your settings
✅ Pay a deposit or make payment online

Everything is kept together in one organised diary, helping you save time, reduce missed calls and cut down on unnecessary admin.

You can also choose to keep the software just for you and your staff, and turn off online customer booking if that is what you prefer. This means you still benefit from an organised diary, customer records and reminders, while keeping full control over who books appointments and when.

Online booking software can work really well for dog groomers, beauty professionals, therapists, coaches, cleaners, pet sitters and many other appointment-based businesses.

Not sure which booking system would suit your business? The Friendly Website Co. can help you choose, set up and connect the right software for you.

📩 Send me a message for friendly, jargon-free advice.

🌐 www.friendlywebsite.co.uk

Friendly Websites. Friendly Support. Real Results.

13/07/2026

🌐 Website vs page: Why Your Business Needs Both

A page is a great way to connect with customers, share updates and show the personality behind your business.
But it shouldn’t replace your website.

Your website gives your business a professional online home where customers can:

✅ View your services clearly
✅ Find your prices and contact details
✅ Read reviews and learn more about you
✅ Make an enquiry or book online
✅ Find you through Google searches

Social media is brilliant for attracting attention and starting conversations, while your website helps turn that interest into enquiries and customers.
Think of it this way:

📱 Social media brings people to your door.🌐 Your website welcomes them inside.

Using both together gives your business a stronger, more professional online presence.

Need help creating a website that works alongside your social media?

📩 Send me a message for friendly, jargon-free advice.

The Friendly Website Co.
www.friendlywesbite.co.uk
Friendly Websites. Friendly Support. Real Results.