The Unite Group

The Unite Group The Unite Group are a specialist IT, Telecommunications and Technology provider. If you would like to know more about our services please call 0191 466 1050.

The Unite Group aim to provide our customers with excellent levels of support and advice primarily based at our head office in Newcastle, Unite can support a wide range of different business sectors from our dedicated helpdesk.

IT Support pricing shouldn’t be complicated.With Per Head IT Support Pricing, you get a simple, transparent way to manag...
26/10/2026

IT Support pricing shouldn’t be complicated.

With Per Head IT Support Pricing, you get a simple, transparent way to manage your technology costs.

🖊️ Clear monthly budgeting
❌ No unexpected support charges
💻 One simple price per user
🤝🏻 Reliable support that grows with your business

Because great IT starts with knowing exactly what you’re paying for. Get in touch to see how we can help:
https://theunitegroup.co.uk

AI is already inside more of your everyday business tools than you might realise.From meeting assistants and browser ext...
22/10/2026

AI is already inside more of your everyday business tools than you might realise.

From meeting assistants and browser extensions to document tools, chat apps and desktop software, shadow AI can appear without anyone deliberately choosing a new platform.

Our latest blog looks at where these tools tend to hide, why policies alone can miss them, and what small businesses can do to get a clearer view of the AI already in use.

Read the full blog to find out what to look for and where to start.

https://theunitegroup.co.uk/2026/10/22/shadow-ai-everyday-work-apps/

Happy Birthday to one of our Directors, Dean! 🥳Of course we had to celebrate in the office yesterday with cake, as it's ...
22/10/2026

Happy Birthday to one of our Directors, Dean! 🥳

Of course we had to celebrate in the office yesterday with cake, as it's tradition! Wishing you a brilliant day from everyone at The Unite Group ❤️

https://theunitegroup.co.uk

We are hiring! IT Technician, Newcastle upon Tyne.We are looking for someone to join our service desk team, handling 1st...
21/10/2026

We are hiring! IT Technician, Newcastle upon Tyne.

We are looking for someone to join our service desk team, handling 1st and 2nd line support for our clients over the phone and through our ticketing system, with plenty of time out on customer sites doing installations, VoIP setups and project work.

Our service desk is the first voice our clients hear, so we need someone who is technically strong and professional with it.

You will need at least two years in a similar role, ideally with an MSP background, solid Microsoft 365 and networking knowledge, and a clean UK driving licence.

£28,000 to £33,000, permanent and full time, with 24 days holiday plus bank holidays and real support towards your certifications.

Sound like you? Apply today!
https://www.reed.co.uk/jobs/it-technician/57472103

Office WiFi playing up? The problem isn’t always the WiFi itself.A slow or unreliable connection could come down to the ...
20/10/2026

Office WiFi playing up? The problem isn’t always the WiFi itself.

A slow or unreliable connection could come down to the broadband line, the wireless setup or even the device you’re using.

Our latest blog breaks down a simple three-step check to help you work out where the issue actually sits before you start replacing equipment.

Read the full guide and find out what to test first.

https://theunitegroup.co.uk/2026/10/20/office-wifi-problems/

Switching IT providers? A smooth handover is key to keeping your business running securely and without disruption.From a...
19/10/2026

Switching IT providers? A smooth handover is key to keeping your business running securely and without disruption.

From admin access and passwords to backups and licences, make sure nothing gets missed during the transition.

Find out what to consider before making the switch: https://theunitegroup.co.uk/2026/10/08/switching-it-provider-handover/

Microsoft 365 prices have changed, but not every plan has moved in the same direction.In our latest blog, we break down ...
15/10/2026

Microsoft 365 prices have changed, but not every plan has moved in the same direction.

In our latest blog, we break down the recent licensing changes, including why Business Basic and Business Standard have increased, while Business Premium has remained flat.

If you’re reviewing your Microsoft 365 costs, now is a good time to check which licences your business actually needs and whether your current setup still offers the best value.

Read the full blog to understand what’s changed and what it could mean for your Microsoft 365 bill.

https://theunitegroup.co.uk/2026/10/15/microsoft-365-licensing-price-rise/

Microsoft is changing how SMS and voice authentication work, and the February 2027 deadline is the one many businesses c...
13/10/2026

Microsoft is changing how SMS and voice authentication work, and the February 2027 deadline is the one many businesses could easily miss.

From 1 February 2027, users who still rely on SMS or voice as their only second factor will face a blocking Microsoft passkey registration prompt at sign-in. They will not be locked out, but they will have to complete registration before they can continue.

Our latest blog breaks down who is affected, why internal guest users need particular attention, what the different deadlines mean and what businesses should be doing now to prepare.

If you manage Microsoft 365 users, this is worth checking before the deadline catches anyone out.

https://theunitegroup.co.uk/2026/10/13/microsoft-passkeys-sms-retirement/

Congratulations to Lifetime Home Care Ltd who are now certified to both Cyber Essentials and Cyber Essentials Plus.Our i...
12/10/2026

Congratulations to Lifetime Home Care Ltd who are now certified to both Cyber Essentials and Cyber Essentials Plus.

Our in-house certified Cyber Essentials assessors took the team through the whole process, from the initial audit and the work needed to get everything in line, right through to certification being issued.

Both levels is a real achievement. Cyber Essentials covers the five controls every organisation should have in place, and Cyber Essentials Plus adds a hands-on technical audit with internal and external scanning to verify it. For a care provider handling sensitive personal information every day, that matters enormously, and it gives the families they support genuine reassurance.

Well done to everyone at Lifetime Homecare. It was a pleasure working with you.

Thinking about certification for your own business? We are an authorised certification body, so we can take you through it end to end.

https://theunitegroup.co.uk/cyber-essentials/

Thinking about switching IT provider? A proper handover should make the process smoother, not more stressful.From transf...
08/10/2026

Thinking about switching IT provider? A proper handover should make the process smoother, not more stressful.

From transferring access and documentation to checking licences, backups, security settings and ongoing support, there’s a lot that needs to happen behind the scenes to avoid disruption.

Our latest blog breaks down what a good IT handover should include and the questions businesses should ask before making the move.

Read more and make sure your next switch starts on the right foot. - https://theunitegroup.co.uk/2026/10/08/switching-it-provider-handover/

Address

126 Great Lime Road
Newcastle Upon Tyne
NE126RU

Telephone

+441914661050

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