15/04/2026
Warranty Information - Built by Jake Custom Gaming PCs
All PCs sold by Built by Jake Custom Gaming PCs are fully tested before sale and include a 30-day limited return-to-base hardware warranty from the date of collection or delivery.
This warranty covers genuine hardware faults that occur under normal domestic use.
This warranty does not cover:
• software issues
• user damage or accidental damage
• liquid damage
• damage caused during transport after collection/delivery
• third-party repairs, upgrades, or tampering
• faults caused by external power, cables, monitors, or home setup
• general wear and tear, cosmetic damage, or buyer’s remorse
If an issue does occur, it must be reported within the 30-day warranty period and the full PC must be returned to me for inspection before any repair or replacement is agreed.
Any repair, replacement, or other resolution is provided at my discretion depending on the fault found during diagnosis.
This policy applies to all new sales going forward.