Dotdigital

Dotdigital Go beyond the expected. The all-in-one customer experience and data platform for marketing teams.

Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. We harness the power of customer data, powering engagement, conversion, and loyalty for brands as they grow and scale. We’ve grown from a pub in the UK to a global organization serving 4,000+ customers that span industries from e-commerce to not-for-profit. C

ustomers love our easy-to-use platform that connects first-party data across the systems, surfacing powerful insights and automating predictive cross-channel messages. Dotdigital’s 350+ employees serve mid-market and enterprise companies around the world and across industries. We aspire to inspire responsible marketing and are committed to sustainability, privacy & security. Dotdigital is proud to be the world’s first carbon-neutral, ISO14001, ISO 27701 & ISO27001 certified marketing automation platform.

24/06/2026

Snowflake means different things to different people. Some think of cats, some think of weather, and some apparently think of a pub in Croydon.

In marketing, it's where a business keeps all its customer data. When it's connected to Dotdigital, it helps you understand what's happening across your campaigns so you can spot customer activity and act on it at the right moment.

23/06/2026

Some events are worth clearing your calendar for... 👀

The Dotdigital Summit is one of them, with a day full of ideas, practical sessions and plenty of opportunities to connect with fellow marketers.

If you stay until the end, let's just say we've got a pretty good way to celebrate.

Grab your tickets here: https://events.dotdigital.com/summit

If dating has taught us anything, it's that people have preferences.Some like consistency, some love a little extra atte...
22/06/2026

If dating has taught us anything, it's that people have preferences.

Some like consistency, some love a little extra attention, and some just want things to be easy without having to think too much about it.

Brand loyalty is no different, your customers all have different loyalty languages. Check out our Customer trend index to understand what your audience wants: https://dotdigital.com/customer-loyalty-report/

19/06/2026

We hit the streets of London to find out the different ways real people are finding new brands.

Turns out, lots of different ways! From AI for research and comparison to influencer marketing, see what these shoppers had to say and get a bunch more customer insights from all around the globe in our Customer trend index: https://dotdigital.com/customer-loyalty-report/

Can all work days come with flower crowns, please? 🌼 Our Midsummer Mixer in Stockholm brought together more than 70 e-co...
18/06/2026

Can all work days come with flower crowns, please? 🌼

Our Midsummer Mixer in Stockholm brought together more than 70 e-commerce brands and partners for an afternoon of good food, great conversations, and discussions about building stronger customer relationships.

A huge thanks to everyone who joined us!

18/06/2026

The countdown is on! ⏰

It is 2 weeks until the Dotdigital Summit.

If you’re planning to join us, make sure you grab your tickets here: https://events.dotdigital.com/summit

17/06/2026

Pranking my manager: Love Island × World Cup edition ⚽ 🌴

Calling all marketers with an American audience 👋We've been looking at how American shoppers discover new brands, and in...
16/06/2026

Calling all marketers with an American audience 👋

We've been looking at how American shoppers discover new brands, and in-store browsing is still the top discovery channel, with 51% saying that's where they first come across them.

Explore the full American shopper insights here: https://dotdigital.com/blog/us-customer-stats-trends-you-need-to-know/

15/06/2026

You’re already using AI to write copy and brainstorm ideas, but it can be a lot more useful when it can understand and interpret your actual marketing data for you.

That’s what MCP does. It connects your AI tool of choice like ChatGPT, Gemini, and Claude to the Dotdigital platform, so you can ask questions within Dotdigital and get insights based on your own campaigns.

If you want to learn more about connecting your marketing data to AI, read the full blog here: https://dotdigital.com/blog/mcps-explained-connect-your-marketing-data-to-your-llm-of-choice/

It’s Friday and we want minimal effort for maximum reward, SMS does exactly that!Let’s be honest, no one enjoys a one si...
12/06/2026

It’s Friday and we want minimal effort for maximum reward, SMS does exactly that!

Let’s be honest, no one enjoys a one sided conversation. With two-way SMS, your customers can ask questions, get quick answers, and it feels more like a real chat with your brand. For marketers, it means better insight into what your audience cares about, so you can send messages that feel more relevant and get better engagement.

Learn more about how two-way SMS works here: https://dotdigital.com/blog/how-two-way-sms-works-and-why-it-drives-performance/

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+442039533072

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