Broadgate Voice & Data

Broadgate Voice & Data Broadgate is the amalgamation of Acorn Networks Services and Sure Communications.

We currently support thousands of telephone systems globally and support multi-site systems located in the UK, Spain, Germany, Dubai, India, Tanzania and many more. Our key product specialities are to supply installation and maintenance hosted multi-site turnkey solutions. We also still supply and maintain many legacy systems that include Avaya and Samsung digital and IP systems. Due to the vast i

ncrease in demand for cloud solutions we are now committed to developing our own Cisco Hosted Platform with Sip trunks from the major suppliers, such as BT, Voiceflex, Gamma, Fidelity, Talk Talk and Virgin Business. We chose a commercial strategy that gave us the greatest opportunity to deliver consistent and continued growth. Our route to market was both via Direct Sales, International distributors and Resellers. We took opportunities to diversify the portfolio with complementary products and services. We took the decision in 2013 to move to new premises and launch, Broadgate.IT, Broadgate Network Services, and Broadgate Energy. All of this is handled out of our Docklands office, we also have additional administration and support teams based in Mumbai where they handle Customer billing and provisioning. Additional support for Sales and Services are also handled in both Spain and Dubai.

How can you plan ahead for the BT landline shutdown?The 2026 BT landline shutdown is the phase-out of traditional landli...
18/05/2026

How can you plan ahead for the BT landline shutdown?

The 2026 BT landline shutdown is the phase-out of traditional landline phone services in the UK.

To prepare for this, consider switching to Broadgate's digital phone service, such as VoIP or Mobile. Check with our VoIP experts to see how we can plan your switch and get you an upgraded equipment for your business communication.

Plan ahead and give yourself plenty of time to make this necessary change.

Choosing the right phone system for your business is important, as it can help ensure efficient communication and collab...
13/05/2026

Choosing the right phone system for your business is important, as it can help ensure efficient communication and collaboration among employees. When choosing a business phone system, there are several factors to consider, including:

👉️ Company size: The size of your company will dictate the type of phone system you need. Smaller businesses may only need a basic phone system with a few lines, while larger businesses may require a more complex system with features such as call routing, auto-attendants, and voicemail.

👉️ Features and capabilities: The features and capabilities of your phone system should align with your business needs. For example, if you have remote employees, you may need a system with mobile apps and remote access. If you have a large call volume, you may need a system with automatic call routing and queuing.

👉️ Budget: Your budget will also play a role in choosing a business phone system. There are a range of options available, from basic systems to more complex, high-end systems with advanced features.

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Choosing the right phone system for your business is important, as it can help ensure efficient communication and collaboration among employees. When choosing a business phone system, there are several factors to consider, including:

👉️ Company size: The size of your company will dictate the type of phone system you need. Smaller businesses may only need a basic phone system with a few lines, while larger businesses may require a more complex system with features such as call routing, auto-attendants, and voicemail.

👉️ Features and capabilities: The features and capabilities of your phone system should align with your business needs. For example, if you have remote employees, you may need a system with mobile apps and remote access. If you have a large call volume, you may need a system with automatic call routing and queuing.

👉️ Budget: Your budget will also play a role in choosing a business phone system. There are a range of options available, from basic systems to more complex, high-end systems with advanced features.

14/04/2026

A reliable telecommunications service is crucial for businesses, as it can:

➡️ Improved communication
➡️ Increased productivity
➡️ Cost savings
➡️ Enhanced customer service
➡️ Greater flexibility

Contact us today to find out how we can help.

25/02/2026

Voice over internet protocol (VoIP) is an increasingly popular choice for businesses looking to modernise their phone systems. However, there are many different VoIP solutions to choose from, so it's important to do your research to find the right one for your business.

Here are some factors to consider:

👉️ Cost: While VoIP can be a cost-effective solution, pricing can vary widely depending on the provider and the features you need.

👉️ Features: Different VoIP solutions offer different features, such as call forwarding, voicemail, call recording and conference calling. Consider which features are essential for your business and choose a solution that serves you best.

👉️ Quality: Voice quality can vary depending on the VoIP provider and the network infrastructure. Be sure to test the quality of the solution before making a final decision.

24/10/2025

Broadgate's inbound services offer a crucial aspect for any business communication system by providing seamless call reception or redirection to various alternative numbers.

These services come equipped with extra features like call queuing, auto-attendants, and voicemail systems.

To obtain a free quotation for these services, please contact Broadgate at 0203 078 9900.

01/09/2025

Broadgate's expertise, attention to detail, and wealth of knowledge make us the go-to choice for many customers seeking telephone and hosted systems.

We understand the difficulty of finding the right system to suit your business requirements, which is why we customise all our systems specifically for your needs. Our account managers work with you to ensure your project runs smoothly and within budget.

By making the right choice in telephony solutions, there's great potential to improve efficiency and reduce costs. We regularly monitor our projects' quality control to make sure our customers are satisfied with their new system and installation process.

Contact us now to find out how we can help your business.

04/08/2025

Our inbound services provide easy call routing to a range of numbers, ensuring that your customers can always get through to the right person or department. With features such as call queuing, auto-attendants and voicemail systems, you can ensure that all calls are handled in a professional and efficient manner.

At Broadgate, we understand that every business has unique needs, which is why we offer a range of inbound services tailored to your specific requirements. Whether you need a basic call routing service or a more advanced system with multiple options and routing rules, we can provide a solution that meets your needs.

So, if you want to ensure that your customers can always get through to your business, call Broadgate today on 0203 078 9900 for a free quotation.

30/07/2025

Fixed Mobile Convergence (FMC) is a game-changing technology that integrates fixed-line and mobile telecommunications networks, allowing seamless switching between different devices and networks with the same phone number and access to the same services.

This means that businesses can now operate with a mobile-first approach and eliminate the need for separate office telephony. With FMC, businesses can reduce costs, increase efficiency and productivity, and achieve compliance requirements while enjoying the benefits of a fixed desk phone, the agility of mobile networks, and the security of the cloud.

Want to know more about how FMC can help your business? Get in touch today.

04/06/2025

In recent years, you may have come across the term "The Cloud," which refers to software or hardware that is not physically present on your premises. Cloud-based services have been available for quite some time, with examples such as Hotmail, Gmail, and Yahoo.

Nowadays, the term "cloud computing" or "VoIP" (often used interchangeably) typically refers to applications or servers that can be accessed via the internet. At Broadgate, we offer a range of cloud-based services, including hosted desktop solutions, cloud backup, hosted email, and hosted servers.

28/04/2025

Receiving customer calls is a crucial aspect of any business communications service, and Broadgate's inbound services excel at it. With a variety of features such as call queuing, auto-attendants, and voicemail systems, Broadgate's inbound services make it easy to receive and route calls to a range of alternative numbers. To request a free quotation for these services, simply call Broadgate at 0203 078 9900.

Address

The Customs House
London
E162NJ

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

+442030789900

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