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Pynaura is a patient-growth software for UK aesthetic clinics, built and supported by INM Digital. It does not replace clinical records or clinical judgement.

Pynaura brings clinic enquiries, conversations, bookings and follow-up into one calm, shared workspace. Built first for UK aesthetic clinics, it helps teams respond consistently, keep opportunities visible and understand the journey from enquiry to appointment. Pynaura works alongside existing practice-management software. Appropriate routine communication can be assisted by automation, while clinic teams remain in control of sensitive questions and patient relationships. Pynaura is built, implemented and supported by INM Digital Ltd. Request a private walkthrough:
https://inm-digital.com/private-walkthrough

22/09/2026

5 Signs Your Clinic’s Enquiry Journey Is Losing Clarity.

Scattered inboxes, missed follow-ups, unclear ownership… These 5 signs show your aesthetic clinic is losing patients after the first enquiry. See how to fix it.

21/09/2026

Patient Growth Should Feel Personal | Pynaura for Clinics

Real patient growth starts with human connection. Pynaura gives aesthetic clinics one calm view of the entire journey, so every enquiry feels considered. Book a private walkthrough.

17/09/2026

Look Beyond the Booking , Full Patient Journey with Pynaura.

Capture every touchpoint in a patients journey, from inquiry to retention. Pynaura presents clinics with a single view of conversation, booking, attendance, and outcomes, keeping patients returning.

16/09/2026

Know What Needs a Person | AI + Human Balance by Pynaura.

Transparency for where it counts. Pynaura manages common requests via AI and transfers more complex interactions to your team – leaving the judgment to the human.

15/09/2026

Every Channel. Every Moment. | Unified Patient View.

No more "Patient Interest" arrives at one specific touch point. By bringing together your website, chat, social & ads into a single connected experience, Pynaura ensures your clinic is always capturing that valuable moment.

14/09/2026

Your team is busy enough already.

Your staff are looking after patients, answering the phone, coordinating practitioners, managing appointments, and trying to keep the clinic running smoothly.

The last thing they need is another complicated system that adds to the noise.

Pynaura gives the team a calmer view of enquiries, conversations, bookings, and follow-ups. It helps make the next action easier to see, so your staff can spend less time searching for information and more time focusing on the people in front of them.

13/09/2026

We’re Officially Award-Winning!

Absolutely thrilled to announce that INM Digital Ltd is officially the

Most Innovative AI Automation Company for Aesthetic Clinics 2026 at the SME News Greater London Enterprise Awards.

Our award goes to PYNAURA - an AI patient growth platform tailor-made for aesthetic clinics across the UK.
A huge thank you to SME News and all of the fantastic clinics that have put their trust in us.

Check out the winning entry:

https://smenews.digital/winners/inm-digital-ltd/

Find out more about PYNAURA: https://inm-digital.com/

11/09/2026

The right use of AI is knowing when a person should take over.

Some questions are straightforward. A patient may want to know whether the clinic offers a service, when appointments are available, or how to book.

Other conversations need care, experience, and professional judgement. Pynaura is designed to help with the first group while making it easier to identify and escalate the second.

It does not diagnose, prescribe, recommend treatment, or replace your clinical team. It helps organize the communication around the clinic so the right person can be involved at the right time.

10/09/2026

Different clinics need different levels of support but every team needs clarity.

In an owner-led clinic, one person may be handling enquiries, schedules, marketing, and patient experience all at once. In a multi-practitioner clinic, the challenge is often different: everyone is busy, but no one has the complete picture.

Pynaura is designed to support both situations. It helps keep the path from enquiry to booking visible, while making it clearer where responsibility sits and when a person needs to step in.

The system should fit the way your clinic works. Your clinic should not have to reorganize itself around a complicated system.

09/09/2026

Follow-up should not depend on someone remembering.

A team member means to come back to a patient. Then the clinic gets busy, another call comes in, and the day moves on.

It happens in good clinics with caring teams. The issue is usually not effort; it is visibility. If the next step is not clear to everyone, it becomes very easy for a promising conversation to be missed.

Pynaura helps your team see what is new, what is waiting, what has moved forward, and where a human follow-up is needed. It gives the process more structure without making the communication feel impersonal.

Address

London

Website

http://www.inm-digital.com/, https://inm-digital.com/private-walkthrough

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