Fusion Unified Ltd

25/03/2026

Welcoming Deltic Electrical Ltd to Fusion Unified Limited

Deltic Electrical Ltd continue to build a strong reputation across Yorkshire for high quality electrical contracting, responsive service, and reliable project delivery. Their team support both domestic and commercial clients with installations, maintenance, testing, and compliance services, all backed by a commitment to safety, efficiency, and workmanship that stands out in a competitive industry.

As the business grows, so does the need for communication that keeps up with fast moving workloads, on site teams, and customer expectations. To support that next phase of growth, Deltic Electrical Ltd chose Fusion Unified Limited as their partner for IP Telephony, Broadband Connectivity, and IT services, selecting Xelion as their new communication platform.

Xelion gives Deltic a flexible and modern telephony solution that fits the way they operate. The platform brings calling, messaging, wallboards, presence, and mobile functionality together in one easy to manage system. Whether engineers are out on the road, on site, or coordinating from the office, Xelion ensures every call is answered, every update is shared, and every client receives a smooth and professional experience.

For Deltic, the benefits are significant, improved team coordination, clearer call handling, better visibility of workloads, and a scalable phone system that supports continued expansion. Most importantly, it helps them stay responsive to customers, which is at the heart of their service.

We are proud to support Deltic Electrical Ltd with a telephony platform designed for the way modern trades and service businesses operate, and we look forward to partnering with them for the long term.

Special thanks, Benjamin Goddard.

👉 Ready to explore your options, visit www.fusion-unified.com

We look forward to speaking with you soon.

23/03/2026

Celebrating Another Great Partnership, Fineline Architectural Design Ltd Choose Fusion Unified Limited

We are delighted to share that Fineline Architectural Design Ltd have selected Fusion Unified Limited as their partner for IP Telephony, choosing Gamma and Cisco Webex as their new communication platform, supported by Yealink BH74 headsets.

Fineline Architectural Design Ltd. continue to set the standard for high quality architectural design, planning services, and client focused project delivery. Their team specialise in transforming complex ideas into practical solutions across residential, commercial, and bespoke projects, all built on precision, attention to detail, and a personal approach.

As part of their evolution in a fast paced digital world, Fineline have invested in a modern, secure, and reliable communication platform designed to help their team collaborate more effectively, wherever their work takes them.

Cisco Webex for Gamma brings calling, messaging, and meetings into one unified experience, offering crystal clear voice quality, seamless cross device continuity, and enterprise grade reliability. This enables Fineline to support clients more efficiently, particularly when working across multiple sites or coordinating with planning authorities, contractors, and stakeholders.

For Fineline Architectural Design Ltd. the benefits are clear, stronger internal collaboration, improved client communication, reduced operational complexity, and a scalable solution that grows with their business.

We are proud to support Fineline as they continue creating outstanding spaces for their clients, and we look forward to being their trusted communications partner for the journey ahead.

Special thanks, Jim Boyes.

If you are modernising your telephony estate, refreshing your IT hardware, or planning a wider transformation roadmap, our team is here to help you move forward with confidence.

👉 Explore your options at www.fusion-unified.com

We look forward to speaking with you soon.

02/03/2026

Looking to spread the cost of your next IP Telephony or IT investment?

At we understand that managing capital expenditure can be challenging, especially when planning upgrades or scaling your infrastructure.

To support our clients with flexible and sustainable options, we offer a range of finance solutions across 36 to 60 month terms.

We are proud to provide leasing options through;

,
,
and now ,

giving you more choice, more flexibility, and a smoother path to adopting the technology your organisation needs.

Whether you are modernising your telephony estate, refreshing your IT hardware, or planning a larger transformation roadmap, our team is here to help you move forward with confidence.

👉 Ready to explore your options? Visit fusion-unified.com to get started.

We look forward to speaking with you soon.

09/02/2026

We are delighted to welcome Mike Wilson Motors as they choose to partner with Fusion Unified Ltd

A highly respected servicing and body shop specialist, has been a trusted name in Killinghall, Harrogate for around 40 years. John Ellis began his journey with the business as a 16-year-old apprentice, taking ownership a decade later, and has now been serving customers to the highest standards for nearly 30 years. His commitment to quality, honesty and customer care continues to shape the business today.

During our deep dive into their communication and operational requirements with John Ellis, several key priorities quickly became clear on John's wish list, all focused on enhancing efficiency, modernising communication and improving customer experience.

✅ Call recording and transcription
Supports traceability and staff development, ensuring consistent, high quality customer service.
✅ Mobile app integration
Allows John Ellis to make and receive calls whilst away from the business, maintaining responsiveness wherever he is.
✅ Detailed call reporting and analytics
Provides visibility of their busiest periods, helping the team plan more effectively and improve response times.
✅ Individual extensions for each team member
Gives every member of staff a direct line, speeding up customer handling and improving accountability.
✅ Intelligent call queueing
Customers retain their place in the queue even if they end the call mid-wait, creating a smoother, more reassuring experience.
✅ Voicemail to email delivery
Ensures the team stays informed, during business hours and also allows John to access customer messages even when the business is closed.

To unify all these enhancements, we deployed for , bringing together ’s resilient telephony capabilities with ’s collaboration technology. This gives a communication environment that is streamlined, intuitive and built to support both current needs and future growth.

To support the increased digital demands across their office and workshop environment, we also strengthened their network infrastructure with a set of reliable, high performance upgrades:

✅ High speed broadband service
Ensures fast, consistent and stable connectivity throughout the site.
✅ CAT6 network cabling
Delivers improved reliability and bandwidth for modern equipment.
✅ Wi‑Fi Access Points
Provides strong, even wireless coverage across their office and workshop areas.
✅ PoE Switch
Supplies power and data to their new access points cleanly and efficiently.
✅ Router
Forms a robust foundation for secure, high speed internet access.

Whether you want to unlock the power of cloud telephony, improve your broadband speeds, strengthen your WiFi or modernise your entire network, Fusion Unified Limited is ready to deliver the difference.

Book a free demo today: https://www.fusion-unified.com/contact-us/

For in-depth news and a comprehensive overview of our products and services for businesses across the UK, please visit our website using the link below.

https://www.fusion-unified.com/

05/02/2026

We’re proud to welcome Bullen & Co Solicitors as a new Unified Limited customer, choosing to partner with us after moving away from their previous telecom’s provider.

As a respected legal practice known for exceptional client service, they recognised that although they migrated to a cloud solution five years ago, technology has advanced significantly since then, and their existing setup no longer delivered the flexibility, control, or efficiency they needed.

During our discovery process, several key priorities quickly became clear:

✅ Integrated call recording for compliance, quality assurance, and training
✅ AI‑powered transcription built directly into their call‑recording functionality, giving their support team accurate automated notes and reducing administrative workload
✅ A streamlined mobile and desktop app, delivering a consistent and intuitive communication experience across all devices, enabling partners to work seamlessly on a hybrid basis whenever needed
✅ Pre‑organised scheduling for bank holidays, office closures and out‑of‑hours routing, ensuring smooth, reliable client communication all year round
✅ An in‑built emergency alert button, enabling staff to escalate urgent situations instantly
✅ An admin portal empowering key team members to make real‑time changes without waiting days for support responses, something they had experienced repeatedly with their previous provider

In addition to upgrading their cloud telephony, Bullen & Co also required a more robust high‑speed broadband solution to support their day‑to‑day operations, particularly with the increased demands of conveyancing work and the need for reliable modern equipment. To address this, we delivered a 1Gb FTTP high‑speed broadband service, supported with PoE Switches and a new FTTP Router, ensuring fast, stable connectivity across the entire practice.

To bring all of this together, we implemented for , which combines Gamma’s dependable, feature‑rich telephony with ’s industry‑leading collaboration technology, giving Bullen & Co a powerful, modern communication environment backed by two of the most trusted brands in the sector.

What stood out most was their proactive approach to improvement. Bullen & Co weren’t just replacing outdated systems — they were investing in better capability, better efficiency and a markedly better experience for their team and clients.

Thank you, Bullen & Co Solicitors, for trusting Fusion Unified Limited to deliver a solution that meets your needs and supports your mission.

Special Thanks:
Bell
Lloyd

If your organisation moved to the cloud several years ago Lets Talk! Now may be the perfect time to re‑evaluate what’s possible, technology has moved on, and the benefits can be substantial.

Book a free demo today: https://www.fusion-unified.com/contact-us/

For in-depth news and a comprehensive overview of our products and services for businesses across the UK, please visit our website using the link below.

https://www.fusion-unified.com/

02/02/2026

We’re proud to announce that East Specialist Inclusive Learning Centre (East SILC) chose Fusion Unified Ltd for their new IP telephony solution – Webex for Gamma.

East SILC is an incredible school community and one of the largest providers of specialist educational support in the North of England. Their mission to deliver “exceptional education for exceptional lives” reflects a deep commitment to ensuring every child and young person receives the support they need to unlock their potential.

When East SILC approached us, their Wishlist was clear:

✅ A fully integrated solution with call recording for compliance and training
✅ A management portal for their Network Manager, Matthew Wilton to make changes and access calls from cradle to grave
✅ A dedicated line for every extension to ensure staff can respond quickly in any situation
✅ Call queues and analytics – unusual for schools, but vital for a specialist inclusive learning centre
✅ An integrated app for PC, laptop, and mobile to keep key personnel connected across multiple sites
✅ And most importantly, AI transcription for every call, saving valuable time and improving efficiency

Having successfully moved their business mobiles to Fusion Unified Ltd in 2024 and mid 2025, East SILC trusted us again to deliver.

In early December 2025, they asked if we could proceed with the new for solution installation over the Christmas break. Our team configured and installed the 75 extension system with new 9800 series handsets across four learning centres in Leeds on December 22nd and 23rd, and scheduled the porting to complete in time for their reopening 5th January 2026.

At 8 AM on the 5th January 2026, the ports concluded as planned – East SILC now has their new Webex for Gamma solution fully operational.

Thank you, East SILC, for trusting Fusion Unified Limited to deliver a solution that meets your needs and supports your mission.

Special Thanks: Gamma Hardware Logistics Team in dispatching the Cisco 9800 Series handsets within 24Hrs on 18th December and to Gamma Porting Team for going above and beyond in helping us to get the ports completed in time for the school reopening after Christmas half-term on Monday 5th January and lastly a thank-you to Bell & Ewers for your involvement with this project.

Thinking about upgrading your communications or IT infrastructure? Let’s talk. Fusion Unified Ltd delivers future-ready solutions for IP telephony, mobile connectivity, broadband, and managed IT, designed to keep your business connected, agile, and efficient. Our scalable technology ensures you stay ahead in a fast-changing digital landscape.

Book a free demo today: https://www.fusion-unified.com/contact-us/

For in-depth news and a comprehensive overview of our products and services for businesses across the UK, please visit our website using the link below.

https://www.fusion-unified.com/

14/11/2025

Webex for Gamma – Collaboration Meets Resilience

Your business deserves more than just video calls—it needs a complete collaboration ecosystem.

Webex for Gamma combines enterprise-grade reliability with advanced features like secure messaging, integrated calling, and seamless conferencing. Whether your team is in the office or remote, this solution ensures crystal-clear communication and robust security.

Why choose Webex for Gamma?
✅ Carrier-grade resilience
✅ End-to-end encryption
✅ Scalable for growing teams

https://dynamic.eu.ziftsolutions.com/gammauk.eu.ziftsolutions.com/file/8aa3ed239a455c63019a5e20b3881b8f.mp4

📅 Book a demo today and experience collaboration without compromise.

[email protected]

To learn more about Fusion Unified Limited, please visit our website:

🌐 www.fusion-unified.com

11/11/2025

Today, we pause to remember.

On this Remembrance Day, we honor the courage, sacrifice, and unity of all who served during the Second World War. Eighty years ago, military forces from across the globe came together in the face of unimaginable adversity. Their resilience and determination secured not only victory but the freedoms we cherish today.

To every hero, on land, at sea, and in the air, and to all the fallen warriors who gave their lives defending our great nations, your legacy lives on in our gratitude and in the peace you fought to protect.

Let us never forget the cost of that triumph, nor the responsibility we share to uphold the values for which they gave so much.

11/06/2025

09/06/2025

06/06/2025

"You said let’s circle back, but your notes say let’s surf the cat.” 😼🔁

Reliable output starts with accurate input.
The new UH4X Series delivers pro-grade microphones, AI-powered noise cancellation, and a multi-mic array that captures your voice with precision.

All to help tools like Copilot hit up to 97% transcript accuracy — so your ideas come through loud and clear.

Let your AI shine—with UH4X for Limitless Productivity.
👇 Dive into the details of the UH46 (yes, the star of the show) in the comments.