Maitre'D UK

15/06/2026

Hospitality is the beating heart of our communities, bringing people together and keeping our high streets alive. But soaring costs are putting huge pressure on the sector.

The UK charges 20% VAT on meals and stays — one of the highest rates in Europe. France, Spain and Italy charge 10%, while Germany charges just 7%.

Backed by nearly 220,000 signatures and led by Tom Kerridge, the VAT'S The Problem campaign is calling for a fairer 10% VAT rate for hospitality.

https://buff.ly/sFZARkL

View fullsize VAT at 10% is fair for hospitality. VAT at 10% is fair for hospitality. 152,757 PEOPLE SIGNED THE PETITION TO CUT VAT TO 10% FOR HOSPITALITY Sign our petition for 10% hospitality VAT Name First Name (required) Last Name (required) Email (required) TICK THIS TO RECEIVE CAMPAIGN UPDATES....

28/05/2026

A huge congratulations to our customer, voco Zeal Exeter Science Park for being named IHG Opening of the Year 2025 by IHG Hotels & Resorts!

We’re proud to share some exciting news! 🎉

Our hotel has been recognised as IHG Hotels & Resorts UK&I Best Hotel Opening in 2025. What an incredible achievement, we’re truly honoured to receive this award.

A huge thank you to our amazing team for their continuous hard work, passion, and dedication. This wouldn’t have been possible without you all! 👏

Here’s to many more milestones ahead! ✨

19/05/2026

Congratulations to our amazing customer Seaton House on being named the Best 5-Star Hotel in Scotland at the Prestige Hotel Awards. This is a true reflection of the care, vision, and attention to detail that’s gone into creating such a special guest experience. Wishing you continued success — very well deserved!

13/05/2026

What a brilliant day at the HIT Scotland Golf Day! ⛳️

We had such a great time out on the course, catching up with familiar faces and meeting so many lovely people from across the hospitality industry.

A huge thank you to Hospitality Industry Trust Scotland for organising such a fantastic event and for everything they continue to do to support and inspire hospitality in Scotland — we’re proud to be part of it all.

Already looking forward to the next one! 🏌️‍♂️

Our HIT Golf Day 2026 is in full swing on the PGA Centenary Course at Gleneagles🏌️. Good luck to all of our teams taking part 🏆

06/05/2026

In light of recent changes, many businesses are re-evaluating their ePOS and payment setup.

Moments like this often create pressure to act quickly.
But decisions made in a rush can lead to long-term constraints.

Your POS and payments setup is not just a short-term fix. It is a core part of how your business operates, serves customers and grows.

Before making a move, it is worth taking the time to fully understand your options and the implications of each path.

If you are currently reviewing your setup, getting a second opinion can help bring clarity to the decision.

If helpful, our team at Maitre'D is available to talk through your situation and help you evaluate what makes the most sense for your business.

Let's plan a call together 👉 https://buff.ly/T1m6RGz

29/04/2026

Great to attend another well-organised Hospitality Hustings in Glasgow hosted by Scottish Hospitality Group/ASSC. The message was clear: our sector is united, engaged, and ready to work with policymakers to secure a fair and sustainable future.

1 like. "Fiona Campbell MBE (ASSC) & Stephen Montgomery (SHG) Debrief Glasgow Tourism Hustings"

08/04/2026

Thank you, Stephen Montgomery and the team, for a well-organised and informative husting. It was encouraging to see such open discussion and engagement.

The hospitality industry made its frustrations clear, and rightly so. Let’s hope the MSPs and candidates take these concerns on board and turn them into meaningful action. The challenges facing the sector can’t be ignored any longer.

05/04/2026

Wishing everyone a very Happy Easter! 🐣

As people come together to celebrate with family, friends, and great food, it’s also a special moment for the hospitality industry. From busy kitchens to welcoming front desks, so many teams are working hard to make these celebrations memorable.

Here’s to the chefs, waiting staff, housekeepers, and everyone behind the scenes who help create those perfect Easter moments. Your dedication brings people together in the best way.

Happy Easter to all—whether you’re celebrating at home or being looked after by the incredible hospitality community! ✨

05/02/2026

We’re delighted to continue our partnership with the Scottish Hospitality Group. Their ongoing commitment to supporting the hospitality industry makes a real difference, and we’re proud to work alongside a team that champions collaboration, resilience, and growth across the sector. We look forward to continuing this journey together and supporting the incredible businesses that make hospitality thrive.

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The Scottish Hospitality Group are pleased to announce the continuation of support from our supplier partner Maitre'D UK and PayFacto

Maitre’D & PayFacto is your one accountable team for POS, payments, and support.

Together, they provide restaurant technology built for day-to-day operations, backed by people who understand hospitality.

Carmie Murdaca commented:
We’re thrilled to continue our support and work with the Scottish Hospitality Group. Their forward thinking approach and ongoing commitment to championing the rights of the hospitality industry make a real difference.

PayFacto helps your business pay less and keep more from every transaction. Their specialists analyse your statements to identify cost-saving opportunities and deliver a clearer, more efficient payment setup, without compromising performance or security.

To learn more or request a review, contact Willie Campbell by text or WhatsApp at 07717 860259 or by email at [email protected]

03/02/2026

Congratulations to our amazing customer, The Elysée, for winning these 2 awards!

This year also marks their 90th year since they've opened their doors - what an incredible achievement! Congratulations on 90 incredible years of hard work, tradition, and unforgettable food. Here’s to many more!🥳👏

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The Elysée has been awarded Best Greek Cuisine & Culture Experience 2026 and the LUXlife Customer Service Excellence Award.
From our kitchen to your table, we bring the heart of Filoxenia to London. ❤️