NHS Health Call

NHS Health Call NHS Health Call is an NHS owned digital health company.

Eliminate paper chaos 📝 → Digital forms 💻 → Greener NHS 🌍Every time you reach for a paper form, do you ever consider th...
08/10/2024

Eliminate paper chaos 📝 → Digital forms 💻 → Greener NHS 🌍

Every time you reach for a paper form, do you ever consider the trees you could save?

Our digital questionnaire solution FormFinity is helping trusts meet Greener NHS Net Zero targets by dramatically reducing paper usage.

How are you contributing to a sustainable NHS?

Health Call ❤️ Passion for patient safety'We're passionate about sharing our knowledge and experience to ensure digital ...
03/10/2024

Health Call ❤️ Passion for patient safety

'We're passionate about sharing our knowledge and experience to ensure digital health solutions are used safely.' - Health Call Clinical Safety Team

Every digital health solution needs robust clinical safety assurance.

Need clinical safety assurance or advice from a trusted NHS-owned company?
Read more here: https://nhshealthcall.co.uk/our-services/clinical-safety-consultancy-nhs/

As healthcare leaders, what drives your commitment to clinical safety?
Let's inspire each other!

We’re excited to announce our latest here at Health Call: Newcastle Upon Tyne Hospitals NHS Foundation Trust has gone...
26/09/2024

We’re excited to announce our latest here at Health Call:

Newcastle Upon Tyne Hospitals NHS Foundation Trust has gone live with Health Call’s VirtualCare platform 🎉

Tees Hospitals NHS Foundation Trust has gone live with Health Call's VirtualCare platform 🎉

Did you know? Health Call offers secure, NHS-compliant Cloud hosting! ☁️As an NHS-owned company, we understand the uniqu...
25/09/2024

Did you know? Health Call offers secure, NHS-compliant Cloud hosting! ☁️

As an NHS-owned company, we understand the unique compliance needs and challenges faced by healthcare organisations. Our team is perfectly positioned to support trusted Cloud implementation, whether it's public, private, or hybrid.

Why choose Health Call for your Cloud hosting needs?

✅ NHS-compliant: We know the ins and outs of NHS data and cyber security requirements
✅ Policy aligned: We support the UK's 'Cloud First' policy for public sector
✅ Cost-effective: Say goodbye to expensive on-premises infrastructure
✅ Trusted partners: We work with the leading Cloud providers

At Health Call, we're your NHS-owned partner in navigating the complex world of healthcare IT.

Which Cloud service would be best for your organisation? Public, hybrid or private Cloud services? Find out more here:
https://zurl.co/BCef

Navigating Clinical Safety in Digital Health: Tip #4 from Joe HorneEnding our series of tips through clinical safety in...
22/09/2024

Navigating Clinical Safety in Digital Health: Tip #4 from Joe Horne

Ending our series of tips through clinical safety in digital health, our Clinical Safety Support Officer, Joe Horne, provides our last and most valuable insight:

TIP #4:
👥 "Engage a Clinical Safety Officer as early as possible and work out what elements of the safety work they wish to delegate."

Why is this crucial?
• Ensures expert oversight from the start
• Clarifies roles and responsibilities early
• Streamlines the safety assurance process

Remember: Early engagement with a Clinical Safety Officer sets the foundation for a robust safety strategy throughout your project's lifecycle.

🔍 Read more into Joe's insights on Clinical Safety in digital health:
https://zurl.co/Eb2E

💡 When do you typically involve a Clinical Safety Officer in your projects? Share your experiences and best practices below!

More Navigating Clinical Safety in Digital Health: Tip #3 from Joe HorneLooking further into the realm of clinical safe...
12/09/2024

More Navigating Clinical Safety in Digital Health: Tip #3 from Joe Horne

Looking further into the realm of clinical safety within digital health, our Clinical Safety Support Officer, Joe Horne, shares another crucial insight:

TIP #3:
📖 "Consider the Clinical Safety Case Report as a narrative of the whole process of assuring safety."

This is a live document and should be kept up to date throughout the whole lifecycle of the solution!

🔍 Explore more of Joe's insights on Clinical Safety in digital health:
https://zurl.co/fBHF

💡 How do you approach writing your Clinical Safety Case Reports? Share your experiences below!

We know that keeping some of our most vulnerable patients at home provides the best outcome for everyone, especially the...
11/09/2024

We know that keeping some of our most vulnerable patients at home provides the best outcome for everyone, especially the patient.

A recent study revealed how Health Call's Digital Care Home is making a real difference at ensuring care home residents are cared for at home, with A&E visits reduced by 11% and a 25% reduction in emergency admissions.

Read more here: https://zurl.co/kr8r

This is just the beginning for where digital solutions can offer efficiency and improved patient outcomes. What other tech-driven improvements do you think could be made? We'd love to hear your experiences or suggestions below!

Our Patient Engagement Portal has helped Tees and Hartlepool NHS Foundation Trust to save over £1500 per month on misse...
10/09/2024

Our Patient Engagement Portal has helped Tees and Hartlepool NHS Foundation Trust to save over £1500 per month on missed Gastroenterology outpatient appointments alone.

Imagine the savings across all outpatient services!

Back in January Kath Tarn, Head of Outpatients and Place Based Care, said: “Since we began trialling the new booking system for our outpatient gastroenterology appointments, we’ve had more than 7,000 appointments managed via the app.

Our research shows patients find the system really easy to use and it’s also reduced our number of missed appointments by an average of ten per month. Each missed appointment costs around £150, so that’s £1,500 saved every month."

Find out what else MyHealthCall PEP can do for your Trust and your patients including:

- Reducing posting of letters and leaflets
- Improving communication with patients
- Reducing telephone calls to outpatient booking teams

Visit: https://zurl.co/MCVA

27/08/2024

The future of healthcare will rely more on digital, and it's evolving faster than ever!

We feel we are standing on the brink (if not already started) of a healthcare revolution, so we're curious and would love for honest feedback from the Healthcare community:

Which aspect of digital health do you find most exciting for the future?

• Remote monitoring advancements
• Enhanced patient engagement platforms
• AI-driven diagnostics
• Blockchain for healthcare data

Cast your vote and share your thoughts in the comments! 💡

What potential do you see in your chosen answer?
Are there any challenges such as within clinical safety we need to overcome?

Navigating Clinical Safety in Digital Health: Tip #2 from Joe HorneAs we continue to explore the world of clinical safe...
25/08/2024

Navigating Clinical Safety in Digital Health: Tip #2 from Joe Horne

As we continue to explore the world of clinical safety within digital health solutions, our Clinical Safety Support Officer, Joe Horne, brings us another valuable tip:

TIP #2:
📄 " Use the recommended Digital Clinical Informatics Safety team DCB documentation templates and guidance. "

Why is this important? Standardised documentation ensures:
• Consistency across projects
• Comprehensive coverage of safety aspects
• Alignment with best practices
• Easier review and approval processes

By leveraging these tried-and-tested templates, you're setting your digital health solution up for success from the start.

🔍 Dive deeper into Joe's insights on Clinical Safety in digital health:
https://zurl.co/e0gL

💡 What challenges have you faced with documentation in digital health projects? Share your experiences below!

As healthcare systems grow increasingly reliant on sophisticated technologies, understanding the safe implementation and...
16/08/2024

As healthcare systems grow increasingly reliant on sophisticated technologies, understanding the safe implementation and operation of digital health systems is paramount.

Which is why Joe Horne, our Clinical Safety Support Officer, has put together some tips when developing your own Digital Health Solution.

TIP #1:-
🔗 Ensure as many members of your project team as possible complete NHS England’s ‘Essentials of Digital Clinical Safety’: Essentials of Digital Clinical Safety

You can read more about it and why, in Joe's guide to Clinical Safety in Digital Health:
https://zurl.co/sUPK

We would love to know more about your concerns with Clinical Safety when developing new digital solutions. Drop a comment below with your questions around Clinical Safety and Digital implementations.

🌟 Exciting PEP Updates for all NHS Trusts! 🌟We're thrilled to announce game-changing updates to our Patient Engagement P...
07/08/2024

🌟 Exciting PEP Updates for all NHS Trusts! 🌟

We're thrilled to announce game-changing updates to our Patient Engagement Platform, making the experience smoother and more intuitive than ever not just for patients, but for the NHS Trust itself.

Check out the new features we have developed, and the valuable feedback we capture. Yes we listen too!

📱 Enhanced User Experience - Patients can now enjoy browsing and reading letters seamlessly across multiple devices. Their convenience, our priority!

📍 Detailed Location Info - Patients should never miss an appointment with all additional location details, maps and more right at their fingertips.

📎 Self-Managed Assets & Attachments - NHS Trusts can now easily embed and manage assets, ensuring you have all you need in one place.

📅 Calendar Download Feature - Patients can now confirm attendance and sync it directly to their calendar. Planning made easy!

📝 Advanced Digital Forms - Not only can patients now provide reasons for rescheduling with our new digital form, but also capture other important data effortlessly. Plus, custom built forms are now a breeze with our own FormFinity integration!

Just take a look at our updated comparison table and discover how MyHealthCall PEP is staying ahead of the curve ➡️

👉 Tell us which feature you are looking forward to the most!
Share your thoughts in the comments below or DM us. Let's shape the future of PEP together!

Hospitals NHS Foundation Trust Women's NHS Foundation Trust County Hospital NHS Foundation Trust Health NHS Foundation Trust Tees and Hartlepool NHS Foundation Trust

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