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Eastbourne Computer Technician offering Laptop Repair & Upgrade Services, 7 Southampton Close, Eastbourne (2026)

30/07/2023

In progress, some of my basic, yet most utilised tools used to repair clients laptops. And yes that is a £10 USB drive. Full tool kit including Magnetic screwdriver, Electric Drill bit adapter, electric full size drill, Various suction cups
Spare 8GB DDR4 RAM module, Spare 256GB M.2 SSDs, 1TB HDD, HDD to SATA/USB to m.2 Adapter (all for testing, diagnosis, troubleshooting)

My Laptop currently is a Dell Latitude 5500, no gaming rig here but a Business 8th Gen CPU, with no gaming GPU although it does have a powerful processor for a 3 year old laptop, and now Thunderbolt 3. And a versatile Laptop to use as an IT Technician.

This is not work completed on others laptops, but my own. Through either necessity or for fun i've upgraded the following.

Upgraded the i5-8265U @ 3.8Ghz motherboard and CPU to install the flagship i7-8665U turbo boost @ 4.8Ghz with Thunderbolt 3

Klim Mistral Laptop cooler prevents high temps and allows Intels turbo boost and thermal velocity boost to run at max 4.8Ghz continuously, without the cooler its only designed to hit peak 4.8Ghz for seconds at a time.

Upgraded 8GB DDR4 RAM to 32GB (2x16GB - far too much btw)
Upgraded 256GB M.2 NVMe SSD to 1TB Crucial P3.
Replaced and fitted new stereo speakers
Replaced FHD 1080p Matte anti-glare screen
Replaced rear panel (had cracks)
Replaced and installed new keyboard and Palm rest
Upgraded/Installed faulty WLAN/WFI 6/Bluetooth 5.3 Network card
Removed ADMIN BIOS Lock
Replaced Power ON/OFF button (harder than you'd imagine), only available at Dell UK or EBAY United States

Other specs:
MicroSD/Sim Card reader
Smart Card Reader
65W Power Port
90W USBC Lightning/Thunderbolt Charging Port
3x USBA 3.1 Ports
Finger print Biometric reader
Integrated Digital Micriphone Array/720p We**am
5G ZTE MC801a router / Network

I've probably forgotten more. When generating quotes I study disassembly manuals, videos and google common faults for more efficient preliminary research, accurate pricing and mainly to check accessibility of each clients Laptop model and configuration in preparation to carryout the repair as quickly and safely as possible. Sometimes Laptop manufacturers do not design their laptops to be repaired or upgraded by the client, or anybody but a warranty repair technician. As they'd prefer you upgraded to the newest model each year, or when something goes wrong. As such, on some models with things like adhesive screen access, sometimes parts break. Not through the fault of the technician but because the connectors, cables or glass screens were never designed to be removed. Nonetheless, a technician who does sufficient preliminary research as a matter of protocol, can sometimes avoid these risky jobs.
Traditional laptops, like my own and like PCs are designed to be upgraded and repaired by the user without voiding any warranty or presenting risk. Its a bit like iPhones, before smart phone repair shops existed 10+ years sgo you would have to book your iphone in with your local Apple Store. And similar to Curry's and larger Computer Stores with huge overheads, their labour rates are as high or higher than the value of the iphone/laptop. This makes the repair not cost effective and encourages the user to pay for a brand new device, when it's by no means necessary.

When sourcing parts or upgrades i'm not associated with any particular brand, and will search the entire Internet including Amazon, websites but typically EBAY yields the cheapest and most numerous vendors. I charge no commission or additional fees and follow an established process in order to find the cheapest, yet genuine parts with return policies and warranty.
One ultimate possibility that many aren't aware of, is sometimes a laptop cannot be fixed. If after all troubleshooting and testing the problem indicates either an unfixable bios issue or motherboard failure. And whilst I am capable of replacing motherboards, 1) Its not guaranteed to fix the problem and 2) my own motherboard sells for as much as the laptop itself, or at least in its standard form. This is often because the only non-manufacturer vendors are few, sometimes with one or two listings if you're lucky, dependent on demand and how many units were sold. This allows big vendors to charge high prices, being that they have thousands of listings they do price match and compete with each other. But they know that even if a refurbished motherboard etc is listed for the same or more than Dell, HP, Acer etc could charge. They can afford to wait, as somebody will eventually be prepared to overpay.
And a motherboard straight from the manufacturer is nearly always more than the value of the laptop, and that is with OUT labour. Labour rates on top and you can exceed the original RRP of the laptop when it was purchased brand new.
Although, thankfully unless water damage is involved this is not the case 9/10 of the time.

So needless to say I am very familiar with my own Laptop and have literally run out of anymore things to replace, fix or upgrade. But I hope this demonstrates my capability and work ethic, and that I may be able to fix your own Laptop. All advice is free and unlimited, to find out send me a DM, WhatsApp or phone 07495 791995

14/05/2023

This is in fact a professionally ran company, or at least we act as if we are which is as good as the same thing. This means PDFs are available for initial quotations, as before you make any decision on which company to use, or not. Just like with your vehicle and everything else. quotes and advice should be free, and you may seek an unlimited amount of them until you're satisfied with the companys message, pricing and appearance itself.

Me personally, once a job is initiated I continue to document all work conducted. I do not add or earn commission,as for complete transparency I will link you to each product I recommend, with no affiliation or biases towards any particular manufacturer,, well mostly true anyway! This at least means that your pricing and quotations are impartial.
In fact what I do not document enough of is the vast amount of preliminary reseach I conduct, Because there comes a point where if you were writing an entire essay on things the client is NOT interested in, you are then wasting their time, meanwhile the £50 per hour labour clock is ticking away, which doesnt sit quite right by me personally.

Whereas in truth its only a £25 per hour clock, i've been meaning to buy one of the $50 per hour clocks for a while, but cannot source them. Which is ironic, as when I do find a product necessary for repair/upgrade. I don't just go with it, since I make zero comission regardless. No, No, No! I will spend an entire hour of my own time searching all of google, EBay and amazon if it means I might make the customer a saving of few pounds.
And truth be told, I couldnt tell you my actual labour rate beyond the flat fee, as UK law permits that all workers get paid a minimum wage of £8.50 or something? And quite often I fear I may not even make that strictly speaking. Perhapts its time us IT Technicians gathered the unions and went on strike?
As within a matter of months all IT or basically any professioal or busiessman that uses a computer will not survive even 4 weeks without us. They'll be downloading micrsoft MS 365 on IOS and android, whilst struggling to setup the email app with their business email account.

Any the point is, if you chose my company to do any repair or upgrade work - rest assured huge investigation and assessments generate our quotes and other documents all available both upon request and by default via a PDF invoice.
Hopefully all this will boost confidence in any legitimate and somewhat independent IT Technician professionals. In the most extreme cases translating to those complete IT illiterate who might wonder if a cheaper price for both parts and labour were even possible! I can even print out each PDF in premium glossy paper if desired, for an additional £1. That premium glossy paper on photo grade quality uses up almost an entire colour cartridge, looks good in a frame though!

25/03/2023

A dell battery needed changing on a Dell Latitude 5500. I decided to test one of the replicas, rather than a £110 genuine battery.
I got a bargain at £18, so I figured why not. It matched the 68Wh as tested on the Bios and battery apps. Now I don't think its going to give me the 11-15 hours possible with this laptop. And I never have battery saver on,. And the estimated remaing time changes all the time depending on your usage.
But when I do put battey on optimised, its telling me 6 hours, likely due to the 40 chrome windows I have open among otther things.

But for £18, and since I use expresscharge 90W anyway, the battery mould and fitment was perfect and its doing well. It was 4 cells like the genuine item, but time will tell how it compares to a £110 Dell battery. The £50 replicas may offer even better performance, but the BIOS says battery health is excellent.

Its not something i'd recommend without testing some of the more expesive replicas but for £18 I was curious to see what performance it offered.

18/02/2023

Do you get awful ADSL or BT/SKY semi-fiber speeds?
I already achieve a respectable 66Mbps, which is more than enough for any kind of streaming or internet usage. But I wanted to use my 4G unlimited EE Data SIM (Capped at 100Mbps) to see what sort of speeds are actually possible.
This will be relevent to all those who do not exceed even 10Mbps-20Mbps. Now I live on the coast, far away from my nearest cell towers. Directional antenna such as the XPOL 2 are capable of achieving the highest speeds. But they require professional installation or at least lots of testing as they rely on perfect alignment.

I begun with a Huawei B535-333, which costs £130 today but I paid only £57 on Amazon. Its worth noting that the largest factor is always the distance between you and your nearest Cell Tower. There are many of them, they can be found at Cellmapper.net and even if you live a fair distance away from these, speeds of over 100Mbps are possible, the router itself can handle 400Mbps.
If you're really close then a good router alone may give you speeds in excess of 200Mbps, far higher than any semi-fiber.

So I began with the Huawei B535-333, a Category 7 router with carrier aggregation. This means the router connects to 2 bands in order to potentially double your DL speeds. My Cell towers only use bands 3 and 20. As soon as I set this up with the included bunny ear external Antenna I was getting 50-60Mbps. My control here, or device that I compared with was an iPhone 8. So its important to note that even an iphone 8 has dual antenna within it, it is already a good 4G LTE router built in and it requires a good router to beat this. I did test a TP-LINK and Huawei Category 4 router and these did not really improve upon the iPhone 8, only in that I could locate these routers near a window and iPhone typically was not, and was on average returning 10-20Mbps at best.

So the Huawei B535, and indeed any of the Cat 6 or 7 variants are powerful dual band routers, broadcasting both 2.4Ghz (for superior range) and 5Ghz for generally superior close range WIFI speeds. Without an ethernet connection to you will lose some speed, the more walls and surfaces it must pe*****te when reaching your devices.

I have no doubt that should you live 300m away from your tower, this router alone will return over 200Mbps, its just a case of testing each window location and having the knoledge of their direction relative to you.

As I and many others arent so lucky, I wanted to imrove upon the 40Mbps-60Mbps that this powerful router provided. Some in rural areas are lucky to even get 2-8Mbps through their landline connection and to these users, the initial expenditure may be worthwhile.

Next I purchased a Poynting XPOL 1 Version 2, this has been upgraded to cover the 5G frequencies and as such can be highly effective as a 4G LTE or 5G Antenna. And with 5G becoming available (outside) around most towns, this atenna has the ability to increase your speeds 5x or 10 fold.

Unlike the XPOL2 this is an omnidirectional cross polarised antenna, with brackets to enable installation on poles, however direct line of sight is not necessary as it will literally work upside down facing any direction with a 3dBi gain across all frequencies.
The XPOL1 V2 cost £89, but I would have happily bought a refurbished V1 for £64. In computing sometimes "refurbished" actually means it functions "as new" and like many things, it is not like a car engine that has a reduced life expectancy, it will function as new and pretty much live as long as a new product.

The results so far have been a further increase to around 83Mbps, and typical speeds of 60Mbps-70Mbps, beating my semi fiber offered by sky. And with more testiing as I move it around the outside of my flat, I expect much higher is possible. Strangely the highest speeds are attained in the opposite direction of the Cell Towers, as I know there is nothing but the sea (literally) and SINR does not necessarily equal the highest speeds. But sometimes iit does mean the direction has the highest potential, but that walls or buildings are reducing the signal quality to the extent that it is not always the optimum location, unless you can use antenna etc to overcome to signal to noise figure and/or achieve a more direct line of sight. But this is when Omnidirectional antenna can be more straightforward.

The Antenna costs £90 and the router £130 if you choose to buy a brand new model, but this is still not a lot of money to those in rural areas, where the cost may well be justified if this combo changes your DL speed from under 8Mbps to over 100MBps. And indeed, I have seen examples of this on youtube where users have reported over 150Mbps in very rural areas. If you think you might benefit from this, the first thing to do is check Cellmapper.net to see where your local Cell Towers are. And from that, its possible to get very high speeds with this router alone. There is a TP-LINK Nighthawk M1 that is far more capable than even this Huawei.

But what about phone calls and SMS? When your SIM card is inside the router and not in your phone you will miss all regular phone calls that are not made via skype, whatsapp, facetime etc. To tackle this, the Huawei B535 and some others include a "TEL" port next to the ethernet ports. You can already access SMS in the router admin page but to overcome the calls issue, you simply buy or obtain any old fashioned telephone handset and plug it in. My father gave me a cheap VTECH mobile handset (not the Honda VTEC), with a charging cradle and answer machine capabilities. There are many ways to forward your SMS but using this handset the phone rings when I have an incoming call, I can answer,hang up, block and so on. Similarly to make an outgoing call I just dial the number, I do not need a line activated it just connects to the router and now i'm not missing any calls.

I am not a network engineer by profession and do not sell any of these products but if anyone is interested in testing these outcomes, Amazon offers a 1 month return policy, plus a further month when a return claim is started. As with all Amazon products, you do not need to submit any reason at all, and the return will be accepted regardless. I'm actually in this position as I do not need the router or Antenna, but they are very powerful tools to some individuals, and very popular for camper vans. I would benefit from installing this on my Yacht but as of yet i'm undecided!

03/02/2023

Is your Broadband/Fiber or 4G speed Bu****it? And download speeds tragic? I'm no BT Technician, but I can offer up to 70MBs-150MBs speeds, or offer vast improvements using 4G LTE Routers if you have an unlimited plan. Even in rural areas, a good router with external Omnidirectional Antenna can do wonders. I make no profit from this either, but my 4G LTE speeds surpass my Sky fiber speeds coniderably.

02/02/2023

SSDs vs HDDs the basics. (If you can zoom in enough!

02/02/2023

I have a 256GB M.2 NVMe for sale (the small one in photo) however it will fit any laptop or computer with an M.2 NVMe connector, I have a extended platform that it came with but this is not necessary for the install and only requires 1x screw which I can supply or use your existing one. This came from a Dell Latitude 5500 and will have R/W speeds of around 2000/2000.
£20 posted, or I will install it for you for an additional £10 if access to the bay is typical and not a 2-1 oe AIO sytem.

Simarly a 4GB DDR4 RAM module (left of photo) from my old Acer, which is only 3 years old. £10 or £20 fitted

30/01/2023

Want to know which SSD and RAM upgrades are compatible with your computer? Use Crucials free scanner and it will tell you.
Crucial is a top Brand and cheaper than you might think!

https://uk.crucial.com/store/systemscanner

Is your 256GB SSD storage just not enough? I typically charge £10 to install most NVMe SSDs as most are easily accessible.

With this factory fitted (Dell) SSD, it was already quite fast but only 256GB. I replaced this with a much faster, and 4X larger 1TB Crucial P3 1TB SSD. All Files, Data and Windows Licence were retained. This flagship P3 model was £60 on Amazon for the highest Gen3 3500/3000 R/W speeds. Making Windows loading/restarts in under 10 seconds and rapid download/File transfering.

Simarly I typically charge £10 to install RAM. If i'm installing RAM together with SSD the price is still £10.

This Dell already had 8GB in bay A, so I installed 16GB in the second bay (B) for a total of 24GB, enough to exceed any and all demands.

In 2023 Windows 10/11, you want to aim for a minimum of 8GB RAM if supported for general use, with 16GB giving more comortable breathing space for nearly all applications.
The difference between 8GB and 16GB is Night and Day, everything feels faster. And prices may be cheaper than you expect.

Prices for Crucial 3200MHz & 2666MHz SODIMM speeds

4GB DDR4 RAM = From £10
8GB DDR4 RAM = From £16
16GB DDR4 RAM = From £34
16GB Kit (2x 8GB DDR4) RAM = From £34
32GB Kit (2X 16GB DDR4) RAM = From £69

Message if you have any questions!

30/01/2023

Greetings, to one of many, many IT Technical Support services on Facebook, I am a self-proclaimed IT “Technician”, I also accept “Wizard” etc etc based in Eastbourne. If you're here already then presumably you have a problem. Your Computer isnt running properly, or perhaps not at all.
Thus preventing you from completing work, maybe you're running a small business, trying to "work" from home or maybe PornHub is just inaccesible. I do not judge the client, only treat the patient. Which is (probably) your Laptop. But worry no further!

Simply Message me with your issue for an accurate quote/estimate.
We run a NO FIX: NO FEE policy, so you have nothing to lose!

I fix and repair broken faulty Laptops and Computers with fair and transparent pricing, with very low rates. I also advise in Computer upgrades, including free and impartial recommendations of hardware upgrades, best suited to both your needs, requirements and budget. Any recommendations are in your best interests, but you are absolutely free to choose any alternative product or brand, as I make zero commission!

Computer repair stores do serve a purpose in society. But they often render certain repair jobs as being too expensive and subsequently not cost effective on a computer system that might only be just 2-3 years old.
In fairness some Hardware is wildly over priced by the manufacturer, however it is also in part due to unavoidable expensive hourly rates, and overheads. And their policy/refusal to consider significantly cheaper, often identical aftermarket options.

Well, these rules do not apply to me, and I do not charge exclusively by the hour! Did you know that much of that hourly rate is derived from loading times? On a slow system loading times are heavily contributing to those expensive fees. So you get the idea.

Well, I aim to bridge the gap, offering repairs and installation from only £10 as a one off fee, but not per hour...Typically my jobs cost £10 to £30 IN TOTAL. Depending on the complexity of the task and requests of the client. I do not charge hourly, or clock for time consuming troubleshooting.
As such, I am able to translate some savings to the client, offering a cheaper alternative whenever possible. When realistically I and those like me may be your ONLY alternative that beats buying a brand new system for £600 (entry level). However I can help with that too by the way!

We value customer satisfaction, in an industry often associated with mistrust and general confusion to the average client who is not a nerd. Therefore, when a problem is solved and a solution is successfully attainted we first seek the clients validation and agreement.

Finally, when a PDF invoice is issued, included is a detailed report and breakdown of all actions, and tasks conducted in real-time. With a summary report communicating all work and associated fees in a user-friendly manner.

We possess HDD adapters, NVMe M.2 readers/adapters and many tools and devices that allow us to complete and solve 99% of all general problems. We don't possess lab and soldering tools, nor do we pretend to be a lab technicians. We do not work on complete motherboard failures and there are some limitations such as screen repair or other things that require extensive MB repair. Not because it’s impossible necessarily, but even some keyboard replacement plus labour by far exceeds what is cost effective on a 3 year old laptop. But we are open to any challenge and will seek any solution if it exists.

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Virus/Malware removal or similar issues of Windows not loading, black screen, blue screen, Slow Computers and Health checks - These typically cost £10 to £30. Rarely exceeding that, we charge low prices even if a solution requires 5 hours of troubleshooting on slow system.

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Windows Recovery issues in general typically costs £10-£20 on average depending on a number of factors, whether BIOS is accessible, Windows Recovery CD or media present. Otherwise and in severe cases we use our own tools and methods

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Installation of Solid State Drives | PCIe NVMe M.2 SSDs, if access to the computer is normal: £10
For further and additional “Cloning” or migrating your old SSD to the newer model, prices are not usually exceeding a total of £20-£30 unless access to the bay is challenging. This includes the £10 installation fee, NOT in addition to it. The variation is dictated by the time taken, capacity of data cloning etc. For Crucial SSDs, they provide their own free software to make this process fast and easy.

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Installation of 4GB-16GB or any RAM upgrade is almost always: £10
This only exceeds £10-£20 if access to the bays requires near full disassembly of the motherboard as in some AIO computers are a bitch trust me.

When a task is simply not viable or cost effective, the client is notified, typically with a provisional quote/estimate. IF new problems are encountered the client is also notified ASAP, I operate a strict NO FIX NO FEE Policy, and the client may back out and have their property returned at any time.
When a job requires some risk, or internal work the client is notified. If an active warranty might be void the client is first notified also.

29/01/2023

Here we have two M.2 NVMe SSDs and a 4GB RAM module removed from a Dell and Acer Laptop. Both having ben upgraded, the Dell had 8GB DDR4 from factory and this was upgraded to 24GB total, a very respectable amount by installing a new 16GB module to the 2nd drive bay, with a Maximum of 32GB being possible.

Similarly the 256GB M.2 NVMe SSD of both laptops was replaced by a Crucial 1TB SSD for a large increase in storage and also a significant increase in the SSDs R/W speeds. Now loading windows takes under 10 seconds and this upgrade increases the speed of all loading, downloading and all file transfers by a significant amount.

To ensure useers retail all files, data and original Windows License we do have NVMe adapers, cloning is possible with sofware or hardware however we often simply use the reliable Kingston 128GB USB stick with bootable ISO media on it as a bootable drive, which then enables the installation of Windows and all files onto (Dsik 0) the newly installed SSD connected to the PCIe M.2 bay. There are several ways to complete this process but often this is the case when only a single NVMe bay exists on a laptop.

Eastbourne Computer Technician offering Laptop Repair & Upgrade Services

30/07/2023

14/05/2023

25/03/2023

18/02/2023

03/02/2023

02/02/2023

02/02/2023

30/01/2023

30/01/2023

29/01/2023

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