What are the opening hours?

Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5pm

On Hold Communications

Name: On Hold Communications
Address: 360 Brighton Road, Croydon, CR26AL, GB
Telephone: +443454661222
Price range: Not Applicable

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On Hold Communications

"the complete telecoms solution"

27/08/2026

Managing multiple practices doesn’t have to mean managing multiple reception headaches.

Centralise your calls, give your team better visibility across every site, and make sure patients get a consistent experience wherever they’re calling from.

Smarter call handling. Better oversight. One connected reception team.

25/08/2026

Your marketing is generating calls, but do you know which campaigns are actually driving them? 📞

With On Hold Comms, track every call back to its source, understand what’s generating enquiries, and invest your marketing budget where it delivers the best results.

20/08/2026

Gemma from shares how On Hold Comms has made managing patient calls simpler for their team.

From an easy-to-use system and reliable support to reviewing callbacks and previous conversations alongside Dentally, everything they need is right there when they need it.

Thank you Gemma and the Sona Dental team for the recommendation. 🤝

18/08/2026

How does AI Agent Assist help your reception team? It works around every call. 🔄

💬 During - Instant answers, live sentiment and real-time transcription.
📝 After - An editable recap with action items, in seconds.

Smarter calls, less admin, happier patients. ✨

13/08/2026

Reviews like this are exactly why we do what we do. 🌟

Thank you, Nida Khan, for such kind words. After trying a few other providers, hearing that our team were the ones who finally "got it" means the world.

11/08/2026

What does AI Agent Assist mean for your practice? More time, less stress, better care.

⚡ More calls handled — answers just a click away.
🚀 Faster onboarding — new starters confident from day one.
⏱️ Less admin — automatic post-call summaries.
😊 Happier patients — enquiries resolved first time.

Better tools for your team. A better experience for every patient.

06/08/2026

Give your front desk an AI-powered advantage.

AI Agent Assist works in real time - surfacing the right responses, summarising calls instantly, and retrieving answers to patient enquiries in seconds.

From seasoned receptionists to new starters, your whole team handles queries with confidence. Less time looking for answers, more time focusing on the patient interaction.

04/08/2026

Great technology only works when your team feels confident using it.

We recently visited The Smile Designers to onboard their team onto our AI-powered phone system. From installation to training, the team was up and running straight away.

Thank you to Dr. Fahad Khan and the team for trusting On Hold Communications.

30/07/2026

Manage patient calls and WhatsApp conversations from one connected platform, helping your team respond faster, stay organised and deliver a smoother patient experience.

28/07/2026

Your patients are already on WhatsApp. Now your team can reply to their messages straight from the Desktop Softphone.

It's the update so many of you asked for: patients message your practice on a channel they use every day, while your team manages calls and messages from one connected platform.

No switching apps or devices. Just smarter communication, all in one place.

Address

360 Brighton Road
Croydon
CR26AL

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5pm

Telephone

+443454661222

Website

http://www.onholdcomms.co.uk/

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