Tactful AI

The Intelligent Customer Engagement Platform (part of Dstny Group) Tactful is a leading and private technology company based in the UK, with a presence in EMEA.
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Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints. Tactful's unified customer experience platform (UCX) is a comprehensive customer experience platform that incorporates all technologies and tools businesses need to deliver the best customer experience, reduce cost

s, and boost customer loyalty and sales. Tactful provides unique advantages for businesses that thrive to enhance their customer experience:
> Easy configuration and immediate start
> A scalable and versatile solution
> Automation and AI-ready out of the box
> No code AI and data-centric platform

Address

Stirling House Business Centre
Cambridge
CB259QE

Website

https://www.tactful.ai/

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In a Nutshell

Tactful is the first integrated Cognitive Contact Center solution in the market

Tactful is AI-powered and data-centric customer engagement technology. Unlike traditional contact center and helpdesk solutions that only optimize the workload, Tactful uses AI and real-time analytics to provide 360-view of the customer and empower customer care agents to deliver personalized and rewarding experience across digital platforms.