23/02/2026
With ECM™ COP (Common Operating Platform), you can seamlessly integrate and take ownership of customer interactions and services. Customers can place cash orders, advise deposits, download data, and self-service via our ICSP portal. This data is shared through ECM™ COP to your supply chain, with fulfillment, processing, and tracking data reported back to your teams and customers, ensuring you own the customer relationship.
The platform integrates with billing and accounts systems to simplify financial operations and oversight. It can also manage third-party inventory, external stock movements, and virtual vaults. Available as an on-premises deployment or via our ECM™ Imperium SaaS solution.
COP’s key benefits include:
✅ Integration with third party organisations’ data feeds
✅ Single reporting portal
✅ Stock inventory updates
✅ Visibility of inventory inside and outside your control
🖥 https://ecm.software/ecm-cop/