As an experienced IT professional, I bring a wealth of knowledge and expertise in ITSM, Cyber Security, Project Management, Process Improvement, and ITIL Practices. With over 25 years of industry experience, I have worked in various roles ranging from computer technician to IT Manager, Business Analyst, IT Consultant, Project Manager, and Training Manager. Throughout my career, I have successfully
implemented solutions, improved IT processes, managed projects, and delivered training initiatives and workshops on a range of best practices including Cyber Security, Project Management, ERP & CRM, Business Analysis, ITIL Full Track, COBIT, ISO20K to leading private and public sector organizations across the globe. My expertise has been sought after in countries such as Australia, China, Malaysia, Hong Kong, Egypt, Qatar, Oman, Nigeria, Kuwait, Jordan, KSA, Turkey, and UAE. With a passion for delivering quality results and a dedication to my profession, I am committed to helping organizations achieve their IT goals through effective ITSM practices, cyber security, and IT project management.
