Ovopark Technology Co., Ltd

Ovopark Technology Co., Ltd OVOPARK is committed to making retail chains smarter, faster, and more efficient.

OVOPARK AI solution has empowered 5,000+ brands and 500,000+ stores worldwide, serving well-known companies across retail, food service, fashion, etc.

We're bringing AI Unattended Store Solution to NRF 2027 in New York — see us there on January 10. Come find out how your...
14/10/2026

We're bringing AI Unattended Store Solution to NRF 2027 in New York — see us there on January 10. Come find out how your store can stay open while you rest.

AI Unattended Store Solution: Your Store, Open 24/7 — Without You Being There

Staying up late to guard your store costs time and money. Leave for half an hour, and you're worried it'll be emptied.

That's exactly the problem AI Cloud Attendant solves.

It fuses AI patrol, remote customer service, emergency security, and data analytics to keep your store running 24/7 — extending business hours and lifting nighttime revenue while cutting reliance on manual labor. The result: **unattended store, attended service.**

How it works:

- 100% self-service shopping — customers scan to enter, pick products, self-checkout, and leave with auto-locking, fully on their own.
- 24/7 live agent support — a real person stays on the big screen, answering questions instantly with one tap.
- Always-on AI guarding — an AI Virtual Store Manager works around the clock. Smart cameras cover every corner with HD zoom, automatically flagging empty shelves, cluttered aisles, abnormal cashier behavior, theft, and falls.
- Lightweight, worry-free — an AI server centrally controls cameras, door locks, speakers, and sensors. Switch between attended and unattended modes freely; if goods go missing during cloud duty, we cover the loss.
- One ecosystem — built on OVOPARK products, integrating AI patrol, people counting, and smart display, with big-data-driven marketing insights to lift both efficiency and experience.

Retail should not end when you go home.

🔗 Follow us for more updates.

October 10th, the Global AI Business Operations Summit for Brick-and-Mortar Commerce & Ovopark 10th Anniversary Strategy...
12/10/2026

October 10th, the Global AI Business Operations Summit for Brick-and-Mortar Commerce & Ovopark 10th Anniversary Strategy Launch concluded successfully at Ovopark Headquarters. Business leaders, industry experts and digital pioneers from retail, F&B, FMCG and convenience industries met to explore growth breakthroughs for offline commerce in the new cycle.

Ovopark Co-founder Zhu Youwen delivered the welcome address to kick off the milestone 10th-anniversary event. Founder Zhou Shengqiang then gave a keynote speech and unveiled Ovopark’s annual AI strategy.

Reflecting on ten years of store digitalization practice, he pointed out that physical store digitalization is evolving from monitoring & management to AI-powered autonomous operations. AI will run through all store operations: store audits, marketing campaigns, staff training and business insights. It converts huge volumes of on-site store data into actionable decisions, enabling chain brands to lower management costs and tap new growth potential.

Yang Wen, Deputy Secretary-General of China Chain Store & Franchise Association (CCFA), delivered an in-depth interpreta...
12/10/2026

Yang Wen, Deputy Secretary-General of China Chain Store & Franchise Association (CCFA), delivered an in-depth interpretation of the shifts in the chain industry cycle at Ovopark’s 10th-anniversary summit.
In this era of stock competition, scale is no longer the sole moat. Chain enterprises must build internal digital capabilities to achieve sustainable growth. Digital transformation for chain brands requires end-to-end synergy across front-end and back-end operations. Meanwhile, companies need to strengthen the fundamentals of organization and store operations, pay attention to data assets and risk prevention & control, and proactively adapt to evolving consumer demands. Only in this way can businesses weather industry cycles and achieve steady long-term growth.

Countdown 3 Days to OVOPARK 10th‑Anniversary Strategy Launch!Join our Global Physical‑Retail AI Business Conference, the...
08/10/2026

Countdown 3 Days to OVOPARK 10th‑Anniversary Strategy Launch!
Join our Global Physical‑Retail AI Business Conference, themed NEXT 10 · AI‑Driven Growth.

We will host 2 high‑impact sessions in partnership with CCFA（China Chain Store & Franchise Association） & KPMG China, unpacking new growth formulas for chain retail in the new cycle.

Oct 10 | OVOPARK Headquarters
Stay tuned as we unveil our next‑decade strategy for AI‑powered brick‑and‑mortar business.

AI in the retail industry is entering a more practical phase. At this week’s ‘Retail Asia Summit – Singapore 2026’, the ...
24/09/2026

AI in the retail industry is entering a more practical phase. At this week’s ‘Retail Asia Summit – Singapore 2026’, the agenda clearly reflected the direction in which the industry is heading. Topics included ‘AI Transformation – From Pilot to Value at Scale’ and ‘From Fragmented Data to Regional Decisions’.

The focus of discussion is no longer merely on what AI can do, but rather on the value it can actually deliver. Retailers are increasingly focusing on how AI can be integrated into day-to-day operations:

From cameras to in-store dynamics
From algorithmic recognition to abnormal situations
From data aggregation to evidence retention
From management to operational ex*****on

For physical retail, the true value of AI lies in its integration into day-to-day operational processes, rather than as yet another standalone tool.

This is precisely the direction OVOPARK is pursuing through its AI cameras, AI NVRs and in-store algorithms.

Out-of-stock shelves and poor restocking practices remain perennial issues.Delays in restocking, staff being too busy, o...
21/09/2026

Out-of-stock shelves and poor restocking practices remain perennial issues.

Delays in restocking, staff being too busy, or a failure to notice out-of-stock items on the shelves in a timely manner—such disconnects significantly erode sales. Although stock remains in the store, empty shelves not only result in lost sales but also send misleading signals.

For store operations, the real issue lies not merely with stock levels. The key lies in the timely detection of shelf-related issues.

OVOPARK utilises compatible CCTV, AI cameras and shelf-specific algorithms to identify specific shelf irregularities, helping store teams to respond at an earlier opportunity.
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Using the OVOPARK AI store inspection feature, ONVIF-compatible CCTV cameras and AI NVRs can continuously monitor select...
18/09/2026

Using the OVOPARK AI store inspection feature, ONVIF-compatible CCTV cameras and AI NVRs can continuously monitor selected SOP items across all stores.

For example:

Checking unattended counter
Checking staff uniforms
Checking for staff gathering or phone using
Checking for stock shortages on shelves
Checking kitchen hygiene

The findings are then forwarded to the store team for follow-up and resolution. This workflow can also be applied to specific scenarios such as staff compliance, store standards and other visual inspection tasks. Managers no longer need to manually inspect every store; instead, they can manage SOPs through remote store inspections and AI functionality.

Book a demo today to discover how OVOPARK can help resolve existing issues in your stores.

It is becoming increasingly difficult to accurately track retail footfall trends based on a single figure alone. A recen...
17/09/2026

It is becoming increasingly difficult to accurately track retail footfall trends based on a single figure alone. A recent example can be found in Singapore. At Marina Square, with the shopping centre set to undergo renovation, industry experts anticipate that nearby centres such as Suntec City and Millennium Walk will benefit from a shift in footfall. However, where footfall ultimately flows will still depend on transport links, the mix of retailers, and the ways in which customers are encouraged to stay.

For retailers, this reflects a shift. Merely knowing how many people enter is no longer sufficient, the more valuable questions are:

How many people passed by the shop?
How many actually entered the shop?
Which areas caught customers’ attention?
How long did customers stay?

Footfall is gradually becoming an operational metric. OVOPARK supports this shift through AI-powered people counting, heatmaps and dwell time analysis, helping retailers not only to understand footfall but also to track the actual paths customers take within the store.

For consumers, the shopping experience in a convenience store with empty shelves is a world away from that of a neatly s...
16/09/2026

For consumers, the shopping experience in a convenience store with empty shelves is a world away from that of a neatly stocked shop. For shop managers, these are realities they simply have to face.

Although the shelves may appear empty, stock may still be stored in the back room. It could be that staff are busy elsewhere, causing restocking to be delayed, or that the issue has simply gone unnoticed.

The result is obvious: when customers see empty shelves, they leave empty-handed. For retailers with multiple outlets, ensuring that the displays in every shop meet requirements and that shelf stock levels are maintained is particularly important.

OVOPARK utilises existing compatible CCTV, AI cameras and visual algorithms to identify specific shelf conditions, helping store teams detect anomalies at an earlier stage.
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