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Uptown Business Machines

Name: Uptown Business Machines
Address: 404/1688 152nd Street, White Rock, BC, V4A4N2, CA
Telephone: 7782912849
Price range: $$

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Uptown Business Machines

Uptown Business Machines. Office copiers, printers and managed print for Surrey, White Rock, Langley, Delta and the Lower Mainland. ubmcanada.com

Honest advice across Kyocera, Xerox, Epson and HP. Toner AutoPilot sends supplies before you run out. Sales and Service of printers and multifunction printers for business. We sell primarily Kyocera, Xerox, Epson and HP office printers as well as business computers from Lenovo, Microsoft, Asus and Acer. We offer automated toner options as well as toner & ink from HP, Xerox, Lexmark, Canon, Kyocera, Epson and Brother at competitive rates.

10/20/2026

A customer called me about our invoice, and he was certain we had made a mistake.

He had switched off automatic supplies on one of his machines some time ago. Later he started printing on it again, because he worked out it was the better machine for his work and the cost per page was lower than on the small desktop unit he had been using. He bought a cartridge himself to keep it running, and when I suggested putting the machine back on Toner AutoPilot he agreed, a little reluctantly.

Then our invoice arrived. He phoned to say we had billed him for the black toner, and he had just gone out and bought that one himself.

It was not the black. It was the cyan, which he had nearly run out of and had not noticed. The right cartridge had already been sent, before a weekend.

On Toner AutoPilot the machine connects with our warehouse and orders the supplies it needs on its own, so nobody in the office has to manage it. He had been looking at the cartridge he could see. The machine knew about all of them.

It isn't to say every office needs it. An office that prints a few pages a week can look after a spare set on the shelf. It is simply that the cartridge that stops you is usually the one you were not looking at.

When did anyone in your office last check which cartridge is next to run out?

Adam, Uptown Business Machines

10/13/2026

Setting up a new office, or replacing equipment that has built up over the years? We can set up the whole office for you: laptops, docking stations, monitors on arms, and the printers that keep your paperwork moving, all on one quote and one monthly payment. After installation, Toner AutoPilot keeps every printer supplied, so nobody on your team has to watch toner levels.

Here is how we put a whole office together: https://ubmcanada.com/blog/office-equipment-packages-lower-mainland/

10/12/2026

Happy Thanksgiving from all of us at Uptown Business Machines.

This weekend I am thinking about the people who make our work possible. Our customers, who trust us to keep their offices running and kindly send their friends our way. Our neighbours in White Rock, Surrey, Langley and across the Lower Mainland. And our team, who show up for all of you every day.

Running a local business is a team effort, and we are grateful to be part of yours. Whatever is on your table this weekend, I hope it comes with good people around it and a quiet inbox.

What is one thing your team is thankful for this year?

Adam Smith
Uptown Business Machines

10/08/2026

The revised drawing is due at the site meeting at two, and the print shop says it will be ready at three.

For a smaller architecture, engineering or construction office, that is usually the moment a plotter in the office starts to make sense. The cost of sending drawings out is rarely the paper. It is the drive, the wait, and the afternoon that goes with it.

As an HP reseller, we have the HP DesignJet T630 on sale for a limited time, $1,879 for the 24 inch and $2,649 for the 36 inch, until October 31. The 36 inch prints a full size E sheet, so a complete set of drawings comes off it at the size the site actually uses.

It isn't to say a plotter is right for every office. If you print a handful of sheets a month, the print shop is still the honest answer and I will tell you so. The T630 comes with a one year HP warranty, and I recommend adding an extended warranty, which you can purchase through us. It is best added when you buy the machine, so it stays covered well past the first year. The ink, printheads and paper are in our store as well, so the next order is simple.

How are your drawings getting printed today, in the office or on a run to the print shop?

10/06/2026

Last week we installed a new Kyocera TASKalfa MZ3501ci for a local environmental firm, and this week I stopped in to make sure everyone was happy. They are, and it is running great.

For a team whose whole job is the environment, the printer had to fit. The box came with almost no foam or plastic, just folded cardboard shaped almost like origami, and nearly all of it goes in the recycling. The empty black toner cartridge even gets a second job as the waste toner container before it is recycled, and Kyocera Canada takes the used cartridges back for free.

The full story is on our blog: https://ubmcanada.com/blog/environmental-firm-chooses-kyocera/

Does your office have a plan for its empty toner cartridges, or do they end up in the garbage?

10/01/2026

When I talk to people about their boardroom, the first thing I usually hear is that they already have a television on the wall, and they are not about to tear the room apart just to take video calls.

They do not have to. This is a DTEN Bar Connect I set up at the start of the month. The bar mounts above the television that was already there, the room's computer connects to it, and when somebody walks in the screen offers Zoom, Teams and Google Meet. They pick the one the meeting is on and the call starts.

What it changes is the first five minutes and the far end of the table. Nobody is propping a laptop up on a stack of binders so the whole room is in frame, and the people on the other end of the call can see and hear everyone at the table, not just the person sitting closest to the laptop.

It isn't to say every room needs one. A room that takes a call once a month is fine with a laptop. It is simply that once the boardroom is booked for calls most days, the fumbling adds up, and a bar above the television you already own is a much smaller job than a new room.

We sell it, install it and support it, and we work with your IT department on the computer side, so the room stays theirs to run.

What is the first thing that goes wrong when your boardroom joins a call?

Adam, Uptown Business Machines

09/29/2026

The question I get asked most about colour is not whether the office needs it. It is why the bill for it climbs the way it does.

Here is the arithmetic, and it is the same whoever you buy from. A desktop colour laser runs four cartridges, and each one is rated for a number of pages at five percent coverage, which is roughly a memo with a logo and a coloured heading. A page with a chart on it, or a photograph, uses more than that, so the cartridges run out sooner than the box suggests. On our own store a full set of four cartridges for one of the desktop colour lasers we sell comes to $692.96, and the three colour cartridges are rated 1,800 pages each at five percent coverage. Divide the set across those ratings and a page that uses all four colours is costing about thirty eight cents in toner, before anyone has bought paper, and that is at the coverage the rating assumes.

Now set that beside a colour business machine on a cost per page agreement. One rate for every page, with toner and service inside it, and on the Kyocera machines we place, colour is billed in three tiers by how much colour is actually on the page. A memo with a logo is not charged like a brochure. The bill still follows what you print, a heavy month costs more than a light one, but the number per page is one you agreed to in advance rather than one you discover at the till.

It isn't to say every office needs the bigger machine. An office printing a handful of colour pages a week is better off on the desktop unit with a spare set on the shelf. It is simply that once colour becomes a daily habit, desktop cartridges are the most expensive way to buy it, and the difference shows up as real dollars every month.

How much of what your office prints in colour is a logo and a heading rather than a full page?

Adam, Uptown Business Machines

09/28/2026

New in stock at UBM: the Xerox 9-Series A3 colour photocopiers and multifunction printers. Built to last seven years or more, with one handed toner changes and PANTONE calibrated colour. The CX961 (35 ppm) and CX963 (55 ppm) are ready to go.

Read more: https://ubmcanada.com/blog/xerox-9-series-in-stock/
Call 778-291-2849

09/24/2026

A customer of ours had a machine that jammed week after week. We had been through the rollers, the trays and the settings, and the fault kept coming back. What fixed it was not a part. It was the paper.

Cheap paper is made cheap, and bright, by loading the sheet with more filler, and the low grade filler is the problem. Its particles are coarse and sharp edged, and every sheet drags them across the rollers, the fuser and the cartridge. Separately, the dust it sheds settles on the feed roller, the roller loses its grip on the sheet, and that is the misfeed that shows up on your screen as a jam. That customer switched to a better grade of paper and the jamming dropped off. Nothing else changed.

Here is the test, and it takes thirty seconds. Open the paper tray and look around the tray, the guides and the output tray for a fine white dust. If it is there, the paper is telling on itself.

The full explanation, with the sources, is on our blog this week: https://ubmcanada.com/blog/why-does-my-printer-keep-jamming/

Paper is the cheapest reliability upgrade in the building, and a better ream costs less over a year than one service call.

Which paper is in your tray right now, and did anyone choose it on purpose?

Adam, Uptown Business Machines

09/22/2026

Every so often a customer asks me whether their machine is worth fixing one more time. It is a fair question and it deserves a straight answer rather than a sales one.

The first thing I look at is not the age of the machine. It is what the next repair costs against what the machine still does for the office. A five year old machine that runs clean and keeps up is not a problem, and I have no interest in replacing it because the calendar says so. The honest recommendation there is to leave it alone.

What changes my answer is a pattern rather than a single fault. When the same part keeps coming back, when a repair stops being one part and becomes a set of worn parts arriving together, when the machine is being asked to do more than it was built for, that is the point where another repair starts costing more than it buys. The tell is usually not the invoice. It is how often somebody in the office has to get up and go stand beside it.

This is where a managed agreement earns its keep. The machine's service record is already there, what has been done to it and what it has been through, so the conversation is arithmetic instead of a guess. Without that record both of us are estimating, and estimating is how an office ends up replacing a machine that had years left in it, or nursing one that was finished eighteen months ago.

It isn't to say that every old machine should go. It is simply that the decision ought to rest on what it actually costs to keep, and not on how anyone feels about it on the morning it jams.

When did your machine last give you a reason to think about this?

Adam, Uptown Business Machines

Address

404/1688 152nd Street
White Rock, BC
V4A4N2

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

7782912849

Website

https://ubmcanada.com/

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