20/08/2026
Job Title: Customer Relationship Executive
Company: Arvyo Ltd.
Location: Gulshan-1, Dhaka, Bangladesh (On-site)
Employment Type: Full-time
Working Days: Sunday – Thursday (Friday & Saturday weekend)
Start Date: Immediate
Salary: 20,000 BDT
Company Overview
Arvyo Ltd. is a Dhaka-based technology company developing SaaS, PaaS, and hardware solutions for local and global clients. Our flagship products include ShopZero (an e-commerce store platform) and GarirNilam (a car auction platform), alongside custom software development, API integration, and AI consultancy. We are committed to reducing the technological parity gap in Bangladesh through innovation and impact-driven solutions.
Role Description
We are looking for a full-time, on-site Customer Relationship Executive with a strong sales drive to manage client relationships and accelerate revenue for our products. This role is heavily sales‑oriented — you will own client engagement, drive upsells, and ensure high retention, while also handling day‑to‑day relationship management.
As a newly launched business, we need someone adaptable. You will often wear multiple hats and tackle ad‑hoc operational, technical, or strategic issues that fall outside this core job description to help us build and grow.
Key Responsibilities
Sales & Revenue Generation:
Proactively prospect, pitch, and close deals for ShopZero, GarirNilam, and custom software solutions.
Manage the full sales cycle from lead qualification to negotiation and post‑sales handover.
Achieve monthly revenue and conversion targets.
Customer Relationship Management:
Build and maintain strong, long‑term relationships with B2B and B2C clients.
Conduct regular check‑ins, business reviews, and product training sessions.
Identify upselling and cross‑selling opportunities within the existing client base.
Customer Support & Feedback:
Serve as the primary point of contact for client inquiries and issue resolution.
Collect and synthesise client feedback to share with the technical team for product improvement.
Reporting & Market Intelligence:
Track all sales activities and client interactions in CRM systems.
Prepare weekly and monthly sales reports.
Conduct competitor research and provide insights to refine sales strategies.
Qualifications
Education:
Bachelor’s degree in Business, Marketing, or a related field (BBA preferred).
Experience:
Minimum 6 months to 1 year of relevant experience in sales, business development, or client‑facing roles is preferred.
Freshers are welcome to apply – we are open to hiring ambitious, trainable graduates with strong communication skills and a hunger to learn. All eligible candidates will be considered for interviews.
Skills:
Excellent communication skills in English and Bengali.
Strong negotiation, persuasion, and relationship‑building abilities.
Customer‑centric mindset with problem‑solving aptitude.
Tech‑savvy with genuine interest in AI and emerging technologies.
Organised, self‑motivated, and comfortable working under targets.
Familiarity with CRM tools and social media platforms is a plus (but not mandatory for freshers).
Compensation & Benefits
Fixed Salary: 20,000 BDT per month
KPI‑based Performance Bonus: Up to 6,000 BDT per month (paid monthly based on KPI achievement)
Festival Bonus: Two Eid festival bonuses per year (as per company policy)
Leave: Paid sick leave (as per Bangladesh Labour Law)
Holidays: All government‑declared public holidays, plus Friday–Saturday weekends
Start Date: Immediate
Work Environment: On‑site, mission‑driven, and collaborative startup culture in Dhaka
How to Apply
Interested candidates should submit their Resume to [email protected].
Please mention "Customer Relationship Executive – August 2026" in the subject line.
