Care GP

25/08/2026

Nine reception staff. Five admin staff. One person now handles every incoming document. That is what Samantha did for Blackburn Clinic. Care GP’s AI agent files every inbound email, fax and scan accurately and securely, on the hours your clinic needs. No manual sorting. No misfiled letters. More time for patients. Want to see it on your system? Book a free demo today.

29/07/2026

Prior to using Care GP, Burwood Healthcare would handle all their patient paperwork manually, even going as far as hiring one full time staff member just to scan and allocate documents.

With over 22 doctors, Burwood Healthcare was restricted in the amount of patients they could help, purely because of the amount of admin. This led to time inefficiency, errors in filling and growing employee stress.

Since being introduced to our flagship product, Samantha, practice owner Shadesh has been able to cut holding client document times from up to one week to now same day meaning doctors are able to better inform patients in real time.

23/07/2026

“Samantha”, Care GP’s flagship product allows practice owners to automatically allocate their documents, eliminating errors and hours of admin.

Getting set up for Samantha is even easier. One onboarding call and from there our team is there to provide direct 24/7 support to answer any of your questions, big or small.

We help you convert Samantha the AI agent, to a fully fledged customised team member for you.

20/07/2026

Care GP was built because it understands the amount of admin and time behind the scenes that medical care can take up at GP clinics.

Everyday our Head of Operations, Ethan Atkins, meets practice owners who have struggled to keep up with patient scheduling not because of the lack of practicing doctors but purely because of red tape.

Care GP’s solutions solves this by:
Increasing accuracy of documentation
Reducing time between reception to doctor’s inbox
Automatic reconciliation of invoicing
Automating phone calls

06/07/2026

Meet Melvin Chen, Founder and CEO of Care GP.

For Melvin, healthcare has always been personal. He believes that fixing the admin burden behind the scenes is one of the biggest ways to unlock the potential of our healthcare system, easing pressure on staff, improving patient outcomes, and strengthening the wider economy.

That belief shaped how Care GP builds. Every product starts with a real problem flagged by practice managers, not a boardroom idea.

The result is a team of tools doing the work no one has time for:

Samantha handles the manual, repetitive document work.

Bill reconciles billing issues so nothing slips through.

Veronica supports staff by managing incoming phone calls.

The part Melvin finds most rewarding?

Watching reception teams and practice managers breathe a little easier, with less stress and more time to focus on what actually matters: care.

Built by listening. Designed to help.

DigitalHealth AustralianHealthcare

01/06/2026

🎉🚀 We're super excited to announce that Care GP has been selected to be backed by Y Combinator as part of S26! 🚀🎉

Just over a year ago, Care GP was just an idea and we certainly weren't thinking about YC. We were thinking about how to help admin staff totally overwhelmed by admin burden...

Today, we’re helping hundreds GP clinics across the country automate multiple aspects of admin and operational work every day from inbound documents, phone calls, billing and much more is on the way! 📋📞💲⚡

Being accepted into YC is a huge moment for us. Not because of the logo. Because it means:

🔥 Exclusive access to the best engineering and AI talent in the world

🔥 Learning from the best founders and mentors in the world

🔥 Access to the most elite global network of investors, operators, and customers that can help us scale faster

Most importantly, it means we’ll be able to build dramatically better, faster and more ambitiously for our customers 🫵

Huge thank you to our customers, team and everyone who’s backed us along the journey ❤️

And a special shoutout to our YC Partner, Tyler Bosmeny for believing in us from early days 🙏

We’re more energised than ever by our simple mission:

Transform healthcare operations with AI and give every clinic the superpowers they deserve. 🏥🤖⚡

We’re just getting started.. Onwards!

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13/05/2026

Join us at the GP AI Automation Masterclass.

Our founder Melvin Chen will be joined by leading General Practice Operators Prash Menon from Qualitas Health, Kristy Williamson from Medical First and Sachin Patel from Scale My Clinic

Join in-person on dial in online to hear how leading operators are thinking about AI Automation, what they are implementing and an evening of networking.

📅 Thursday, 21st May 2026 | 7:00 PM 📍
👉 Register to attend in person or online: https://forms.gle/gQwwRcRaYPfk3asj6

15/04/2026

08/03/2026

Just arrived at the Rural Doctors Association of Australia conference.

Rural practices are some of the most impressive operators in healthcare.

They deal with:

• Staff shortages
• Higher patient demand
• Endless paperwork
• Phones ringing all day

Yet they still manage to deliver incredible care to their communities.

But one thing I hear over and over from practice owners:

“Our biggest problem isn’t medicine. It’s administration.”

Healthcare has quietly turned clinics into administrative machines.

At Care GP, we believe the next decade of healthcare will be defined by one word:

Automation.

Not replacing people —
but removing the endless operational work that slows clinics down.

This is exactly why we’re building AI agents like:

• Samantha — automating document processing and medical admin workflows
• Veronica — handling patient phone calls so staff aren’t tied up on the line all day

For rural clinics especially, automation isn’t a luxury.

It’s the difference between:

👉 struggling to keep up
or
👉 running a modern, scalable practice.

Rural healthcare deserves the most advanced technology, not the least.

Excited to spend the next few days learning from some of the most resilient practice owners in Australia.

If you’re here at the conference, I’d love to connect.

22/07/2025

Manual admin is no longer just inefficient , it's holding clinics back.

In 2025, general practices are handling more documents than ever before. Discharge summaries, referrals, and results are flooding inboxes daily — overwhelming staff and delaying care.

Admin now accounts for the largest single cost in clinic operations, and 73% of practices report it as the top driver of staff stress and burnout. Continuing to rely on manual workflows is no longer viable — or safe.

That’s why clinics are turning to AI tools like Samantha by Care GP.

Samantha is designed to help your team:
✅ Process docs in minutes, not hours
✅ Improve accuracy and audit readiness
✅ Lower cost per patient
✅ Free staff for patient-facing care

Want to see how it works?

To help more clinics understand what’s possible and how to make the shift, Care GP is hosting a live 45-minute webinar, in partnership with some of our pioneering Samantha super-users.

📅 Wednesday, July 31
🕒 2:00 PM AEST
🎟️ Register now → https://forms.gle/Ng5foAgv7QQvqtzQ8

See a full product demo, hear from clinics using Samantha daily, and learn how to bring AI into your workflow.