Computer Troubleshooters South Coast NSW

03/05/2026

Our partners at Brightside AI have built a smarter, easier way to manage employee onboarding and admin. Check it out now!

Managing employees should not mean chasing paperwork, manually sending reminders, or jumping between disconnected systems.

That’s why we built the Brightside AI Employee Lifecycle Portal.

A fully customisable, automated platform designed to help businesses manage key employee processes from one place, including:

✅ Employee onboarding
✅ Document collection
✅ Policy acknowledgement
✅ SMS reminders
✅ Progress tracking
✅ Letter of offer workflows
✅ Resignation and offboarding processes
✅ Custom automations built around your business

Every business works differently, so the portal can be tailored to suit your internal processes, documents, approval steps, and workforce needs.

Learn more here:
https://brightsideai.com.au/employeelifecycleportal/

15/04/2026

Our partners Brightside AI have launched their new RMS AI Booking Agent‼️
If your accommodation business is powered by RMS and you want to streamline your operations with features such as automated bookings and payments, check out Charlotte!

Introducing Charlotte! Your future 24/7 AI Booking Agent for RMS-powered properties, built by Brightside AI.

Do you run your accommodation business through RMS?

Charlotte doesn’t just answer calls…

She:
✔ Handles bookings
✔ Modifies reservations
✔ Answers guest questions
✔ Secures deposits on the spot
✔ Sends instant SMS confirmations

No missed calls.
No chasing payments.
No lost bookings.

Just confirmed, paid reservations — automatically.

Whether it’s after hours, weekends, or during your busiest check-ins.. Charlotte is always on!

👉 Want to hear her in action? Send us a message or book a demo.

https://brightsideai.com.au/

13/02/2026

Many of you know us for IT support and cybersecurity. But more and more businesses are asking about something else. Automation
done properly!

That’s why we partner with Brightside AI, specialists in practical, human-centred automation solutions designed to fit real businesses.
Whether you’re a tradie juggling quotes and site calls, a celebrant managing enquiries and bookings, a windows and blinds business handling measure appointments, a professional service firm drowning in admin, or a growing local team trying to tighten up processes,
automation can help.

We’re talking about:
✔️ AI voice agents to capture enquiries after hours
✔️ Chat bots that answer common questions instantly
✔️ Workflow automation that removes repetitive admin
✔️ Smarter follow-ups so no lead goes cold
✔️ Automated appreciation or birthday messages to your clients
✔️ Custom tools built around how your business actually runs

The goal isn’t replacing people, it’s freeing up your time, improving customer response times, reducing missed opportunities, and making your processes smoother. Everything is tailored, practical, and supported with ongoing education so your team feels confident using it.

If you’ve ever thought, “There has to be a smarter way to do this…” there usually is.

Have a look here or reach out if you’d like to explore what could work for your business: https://brightsideai.com.au/

09/01/2026

Ever noticed how IT companies make simple things sound complicated?

"We'll leverage synergistic cloud infrastructure to optimise your digital transformation journey..."

Translation: "We'll move your files to the cloud."

We don't do that.

20+ years. One simple promise: Technology Solved.

From security training to Windows upgrades, VoIP to cloud migrations; we have seen it all. Fixed it all. Prevented it all.

Ready for IT support that actually makes sense?

Visit computertroubleshooters.com.au or call 1-300-2828-78

Because nobody ever said "I love dealing with my IT company" until they met the right one.

15/12/2025

🎄🎁🎅 Thank you for another year of support! We’re so grateful for our amazing clients and wish you a safe and happy festive break.

18/11/2025

What a shout-out from our amazing clients at Bevan & Co Lawyers & Conveyancers! 🙌

Small businesses deserve IT support that’s personal, responsive, and genuinely helpful, and feedback like this reminds us why we do what we do every day! 🖥️

22/07/2025

Looking forward to chatting with Gabriela from Kiama Community Radio about all things IT and the support available for our community 🖥️🎙️

07/07/2025

What an incredible week it was for us! One year in business and attending both the Local Business Awards and Kiama Business Network Awards as finalists in the 'Outstanding New Business' category!

We still can't believe we got to be part of these amazing events, and we're so grateful to our amazing customers and community for your ongoing support. We couldn’t have done it without you! 🙌

📸 Here’s a few snaps from the celebrations!

02/07/2025

🎉 1 year of Computer Troubleshooters South Coast!

How fast one year goes! We’re incredibly proud of what we’ve built, supporting local homes and businesses with honest, reliable IT solutions, and forming real connections along the way.

THANK YOU to our amazing customers, partners, and community for trusting us with your tech. We couldn’t do this without you.

Here’s to many more years of solving problems, having a laugh, and keeping things running smoothly! 💻🛠️

30/06/2025

Thank you to Kiama Business Network for selecting us as a finalist in this years awards! We are so proud to have been chosen 🖥️ ✨

We are excited to announce the Outstanding New Business Finalists for the Kiama Business Awards! The winner will be announced this Thursday 3rd July at the Awards Night.

Congratulations! 🥳