Your It Desk

Your It Desk Your Workplace, Securely Managed

Your IT Desk started in 1991 managing Digital mini computers for hospitals and pathology labs.

That quickly evolved into engineering professionals, management consultants and healthcare practices.

How confident are you that your business is safe from cyber attacks?Phishing and ransomware now drive nearly half of all...
31/05/2026

How confident are you that your business is safe from cyber attacks?

Phishing and ransomware now drive nearly half of all breaches. Most victims do not notice the breach for days.

Our tier-one cybersecurity services are built around Essential Eight controls, giving you bank-level protection.

IT Health Check | youritdesk.com.au/ -us

Thank you for the kind words, Debbie.We're happy to hear you've had a good experience with our service!Learn more | your...
28/05/2026

Thank you for the kind words, Debbie.

We're happy to hear you've had a good experience with our service!

Learn more | youritdesk.com.au/

Cyber attacks are moving faster than you realise.Stop the attacks before the damage is done!Your IT Desk can wrap your p...
19/05/2026

Cyber attacks are moving faster than you realise.

Stop the attacks before the damage is done!

Your IT Desk can wrap your people, devices and data in 24/7 Essential Eight protection with our Essential 8 support packages.

Learn more | youritdesk.com.au/ -Solutions

Cyber-attacks are moving faster than you can blink an eye.Be proactive and implement robust cybersecurity to protect you...
17/05/2026

Cyber-attacks are moving faster than you can blink an eye.

Be proactive and implement robust cybersecurity to protect your business before it's too late.

Your IT Desk can wrap your people, devices, and data in 24/7 Essential Eight protection with our Essential 8 support packages.

Book an IT Health Check | youritdesk.com.au/ -us

Thank you for the kind words, Lesley.We're happy to hear you've had a good experience with our service!Learn more | your...
15/05/2026

Thank you for the kind words, Lesley.

We're happy to hear you've had a good experience with our service!

Learn more | youritdesk.com.au/

08/05/2026

How does Your IT Desk's managed services reduce downtime?

Our Sydney-based service desk monitors your devices and servers around the clock. We apply patches automatically and often resolve issues before they interrupt staff or patients.

Our professional services team design a resilient solution to prevent downtime.

Learn more | youritdesk.com.au/

At Your IT Desk, we specialise in managed IT services and cybersecurity for small and growing businesses in Australia.We...
06/05/2026

At Your IT Desk, we specialise in managed IT services and cybersecurity for small and growing businesses in Australia.

We deliver high-quality services, including Networking and SD-WAN management.

Learn more | youritdesk.com.au/ -Solutions

28/04/2026

We provide the full spectrum of IT support for Australian small to medium-sized businesses, delivering real-time 24/7 onshore monitoring.

Our service desk team handles support calls, updates, patching, asset life-cycle management and disaster recovery testing.

Learn more | youritdesk.com.au/

We specialise in managed IT services and Cyber Security for small and growing Australian businesses.We provide high-qual...
27/04/2026

We specialise in managed IT services and Cyber Security for small and growing Australian businesses.

We provide high-quality services for businesses across a range of industries, including Healthcare, Architecture firms, and many more.

Learn more | youritdesk.com.au/

05/06/2025

The dangers of AI in healthcare.
With the introduction of easily accessible public AI. A few medical practices have discovered the hard way, that you need to. 1, understand the technology. 2, have and distribute a policy for the business.
Take this example. A healthcare worker would like a pie chart of all patients that are medium to high risk in their area, area X. For an educational project they are working on.
They download a list of all patients in those ranges. Then they ask Chat GPT to produce a pie chart. Chat GPT does create a nice pie chart.
The problem is that the user has unknowingly given that patient information to the world! After this upload, anyone that say, asks chat GPT, give me a list of people in area X that are at risk of diabetes. They will receive a report with all of the information uploaded. Name, address, date of birth! Anything that was in that initial upload.
The user didn't intend to share this information, neither did the business. But both did not understand the risk.
When using public AI. the information is shared publicly. Anything you upload to is it used to learn.
You can use private AI. Microsoft have a solution. In Healthcare, Heidi is an excellent solution. These products contain the data.
At the very least, we recommend all business should have and communicate an AI policy. Without that, you can forgive a young worker for looking for shortcuts. When there is a policy, this is less of a risk.
The policy should contain a method for marking that the data produced was generated using AI.
Also, when using AI with an individual. You need to have a consent process that is logged in your system. Some AI apps will log it automatically if you ask the other person if they consent to using AI to take notes.

I have written this raw. (no AI). So it may be less elegant, but I think it's best when writing about AI to not use AI :)

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Suite 103, 345 Pacific Highway
Newcastle, NSW
NSW

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