BugHerd

BugHerd makes it easy for clients to leave website feedback. BugHerd is the world's leading visual feedback and bug tracking tool for websites.
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They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. Globally, thousands of great agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for t

eams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides full visibility of the project to all stakeholders. BugHerd earned a High Performer ranking in G2's 2022 Summer Grid report. It is rated highly by its users for the ease of use, quality of support and ease of setup. BugHerd is a hybrid company with employees working fully remotely, from an office or a mix of the two. The company is headquartered in Melbourne, Australia. Visit bugherd.com to learn more about BugHerd. Hashtag:

05/09/2026

ran an 'unconference' in Sydney a few weeks ago - no set agenda, just a room of web people voting on what to talk about. 🎙️
Almost every topic circled back to the same thing: AI, and what it's doing to careers in our industry. From the skills designers will need in five years, to where juniors get their hands-on reps now that so much is automated.

We were glad to support this one alongside AWIA's sponsors.
Full recap from Gladstone: https://web.org.au/news/offline-sydney-2026-topics

02/09/2026

AI can catch functional bugs, visual issues and accessibility problems. But website QA still needs human eyes for things like content, layout and stakeholder sign-off.

We break down where AI fits into website QA - and where human website feedback still matters - in our new guide.
👉 Read the guide: https://bugherd.com/blog/ai-qa-testing-for-websites

31/08/2026

There are tools built specifically for annotating images BUT they're not all the same. Some are designed for giving feedback on simple images and design assets for agencies, while others are built for AI training data and computer vision. Very different use cases.

Our latest guide breaks down the best image annotation tools in 2026 — what each one is actually built for, and which ones work best when the person leaving feedback is a client, not a data scientist.

Read it: https://bugherd.com/blog/best-image-annotation-tools

27/08/2026

Getting website feedback from an eCommerce client shouldn't require a phone call, a screenshot, or a spreadsheet.
BugHerd lets clients simply point, click and comment - directly on the page. No login. No training.
→ A product owner spots a checkout issue - they pin it on the page & a task is created instantly
→ A stakeholder notices a missing price - one click, one comment, it's in the queue
→ A QA tester logs a bug during UAT - browser, OS, URL and screenshot are captured automatically
→ A post-launch visitor finds a problem - BugHerd's Public Feedback tool captures it without requiring a login

Every piece of feedback becomes a trackable task in BugHerd. Nothing gets lost in an inbox.

👉 https://bugherd.com/use-case/ecommerce

24/08/2026

Agency profitability can look very different once you account for the costs that pass through the business.
In episode 228 of the Agency Profit Podcast, Kristen Kelly and Carson Pierce, Managing Directors at Parakeeto, break down one of the most common blind spots in agency finances: pass-through costs.
They cover what counts as a pass-through cost, how to account for it properly, and what this means for understanding your agency's real profitability.
If agency margins are on your radar, this one is worth a listen.
Listen to episode 228: https://www.parakeeto.com/blog/pass-through-revenue-the-money-that-was-never-yours-with-carson--kristen--ep228/

22/08/2026

Why is BugHerd AI's auto-title generation so good? Because it reads the full feedback comment from your client, and creates a short, clear task title automatically — so your task board is easily scannable .

Less time tidying tasks. More time fixing the actual website.

Try it: https://bugherd.com/feature/ai
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20/08/2026

Happy World Photo Day from the BugHerd team - dedicated to helping agencies speed up their website feedback! 📸

We're a team based in Melbourne, Australia, and here are some of the team members behind the great software that is BugHerd.
We spend a lot of time continually improving BugHerd so that agencies, web dev teams and their clients can work better together - so it's nice to stop and show the people doing the building.

Thanks for being part of what we build. 🙏

https://bugherd.com/about-us

15/08/2026

Bug reporting software is what stops 'it's broken' from becoming a 45-minute email thread.
At its most basic, a bug reporting tool lets someone point at the problem on a website, explain what went wrong, and get that information to a developer — without losing any of the technical context along the way.

We compiled a list of the top 10 bug reporting platforms in 2026: what each one captures automatically, how they handle client access, how they sit inside a development workflow, and where they fall short.

If you're evaluating bug tracking tools for your team or building the case internally, this is the starting point: https://bugherd.com/blog/top-bug-reporting-software-platforms

12/08/2026

Website feedback received. It says: 'Fix.'
Fix… what? Fix where? Fix by when? Fix on which browser?

The number of follow-up emails it takes to answer those four questions is why we built BugHerd.
When clients leave website feedback through BugHerd, they click directly on the issue on the page. We capture the screenshot, browser, OS, and URL automatically. 'Fix' becomes a complete, actionable task.

Start a free trial — your developers will thank you.
https://bugherd.com/

10/08/2026

One of the most common reasons clients don't use a new feedback tool: they're asked to create an account first.
BugHerd skips that entirely. Clients leave website feedback directly on a web page with no account, no password, no extension to install.
You send them a link. They click on what they want to change. They type their note. It becomes a task on your board — with screenshot, browser, OS and URL already captured.

Every BugHerd plan includes unlimited client/guest access.
Because the best feedback process is the one clients will actually use.

https://bugherd.com/feature/client-collaboration

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Melbourne, VIC

Website

https://bugherd.com/

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