ZIWO Call Center Solution

ZIWO Call Center Solution Cloud-based Telephony System in MENA ๐Ÿ“žโ˜๏ธ
Crystal clear phone calls with 24/7 Account Support ๐Ÿš€ Customer Experience is vital for your business success!

We assist companies in talking to their clients with crystal clear voice quality over the phone, as well as WhatsApp, SMS, and much more. ZIWO is a Cloud Contact Center Solution (SaaS) providing straightforward cloud telephony services through our unmatched software that helps businesses save time and money while increasing their customer experience performance. Weโ€™re continuously enhancing the ZIWO experience offering readymade plugins that integrate with 15+ of the most used CRMs globally, thanks to our open API architecture. It integrates with ZOHO, Hubspot, Salesforce, Freshdesk, MS Dynamic, Zendesk, and others to empower your business to go live in a blink of an eye. ZIWO connects 150+ countries, including GCC and MENA, with local phone numbers for each region, so businesses can instantly expand their reach in new markets and geographies. Join hundreds of innovative companies using ZIWO to offer the highest levels of customer satisfaction.

Weโ€™re proud to share that ZIWO has successfully been re-certified for ISO 27001:2022! ๐ŸŽ‰This re-certification reflects ou...
10/09/2026

Weโ€™re proud to share that ZIWO has successfully been re-certified for ISO 27001:2022! ๐ŸŽ‰

This re-certification reflects our continued commitment to maintaining the highest standards of information security, data protection, and operational excellence.

Another important milestone as we continue building secure and reliable solutions for our customers and partners.



ู†ูุฎุฑ ุจุงู„ุฅุนู„ุงู† ุนู† ุญุตูˆู„ ุฒูŠูˆูˆ ู…ุฌุฏุฏู‹ุง ุนู„ู‰ ุดู‡ุงุฏุฉ ISO 27001:2022 ุจู†ุฌุงุญ! ๐ŸŽ‰

ูŠุนูƒุณ ู‡ุฐุง ุงู„ุชุฌุฏูŠุฏ ุงู„ุชุฒุงู…ู†ุง ุงู„ู…ุณุชู…ุฑ ุจุฃุนู„ู‰ ู…ุนุงูŠูŠุฑ ุฃู…ู† ุงู„ู…ุนู„ูˆู…ุงุชุŒ ูˆุญู…ุงูŠุฉ ุงู„ุจูŠุงู†ุงุชุŒ ูˆุงู„ุชู…ูŠุฒ ุงู„ุชุดุบูŠู„ูŠ.

ู…ุญุทุฉ ุฌุฏูŠุฏุฉ ู…ู‡ู…ุฉ ู†ูˆุงุตู„ ู…ู† ุฎู„ุงู„ู‡ุง ุชู‚ุฏูŠู… ุญู„ูˆู„ ุขู…ู†ุฉ ูˆู…ูˆุซูˆู‚ุฉ ู„ุนู…ู„ุงุฆู†ุง ูˆุดุฑูƒุงุฆู†ุง.

#ุฒูŠูˆูˆ

Meet us at Seamless Middle East 2026! ๐Ÿ‘‹Weโ€™re ready for three exciting days of conversations, connections, and innovation...
08/09/2026

Meet us at Seamless Middle East 2026! ๐Ÿ‘‹

Weโ€™re ready for three exciting days of conversations, connections, and innovation in Dubai.

๐Ÿ“ Dubai World Trade Centre
๐Ÿ“… 22โ€“24 September 2026
๐Ÿ“Œ Hall 3 โ€” Booth E130

Come meet the ZIWO team and discover how weโ€™re helping businesses create better customer conversations.

See you at Booth E130! ๐Ÿš€



ู„ุงู‚ูˆู†ุง ููŠ Seamless Middle East 2026! ๐Ÿ‘‹

ู†ุญู† ุนู„ู‰ ุฃุชู… ุงู„ุงุณุชุนุฏุงุฏ ู„ุซู„ุงุซุฉ ุฃูŠุงู… ู…ู„ูŠุฆุฉ ุจุงู„ู„ู‚ุงุกุงุชุŒ ูˆุงู„ุญูˆุงุฑุงุชุŒ ูˆุงู„ุงุจุชูƒุงุฑ ููŠ ุฏุจูŠ.

๐Ÿ“ ู…ุฑูƒุฒ ุฏุจูŠ ุงู„ุชุฌุงุฑูŠ ุงู„ุนุงู„ู…ูŠ
๐Ÿ“… 22โ€“24 ุณุจุชู…ุจุฑ 2026
๐Ÿ“Œ ุงู„ู‚ุงุนุฉ 3 โ€” ุงู„ุฌู†ุงุญ E130

ุฒูˆุฑูˆุง ูุฑูŠู‚ ุฒูŠูˆูˆ ูˆุงูƒุชุดููˆุง ูƒูŠู ู†ุณุงุนุฏ ุงู„ุดุฑูƒุงุช ุนู„ู‰ ุชู‚ุฏูŠู… ุชุฌุงุฑุจ ุฃูุถู„ ู„ุนู…ู„ุงุฆู‡ุง ู…ู† ุฎู„ุงู„ ู…ุญุงุฏุซุงุช ุฃูƒุซุฑ ูุนุงู„ูŠุฉ.

ู†ุฑุงูƒู… ููŠ ุงู„ุฌู†ุงุญ E130! ๐Ÿš€

Thatโ€™s a wrap on LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ๐Ÿš€Four great days of conversations, connections, and innovation. Thank you to everyone...
03/09/2026

Thatโ€™s a wrap on LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ๐Ÿš€
Four great days of conversations, connections, and innovation. Thank you to everyone who visited the ZIWO booth. See you next time!

ุฎุชุงู… LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ๐Ÿš€
ุฃุฑุจุนุฉ ุฃูŠุงู… ุฑุงุฆุนุฉ ู…ู† ุงู„ู„ู‚ุงุกุงุช ูˆุงู„ุชูˆุงุตู„ ูˆุงู„ุงุจุชูƒุงุฑ. ุดูƒุฑู‹ุง ู„ูƒู„ ู…ู† ุฒุงุฑ ุฌู†ุงุญ ุฒูŠูˆูˆ. ู†ุฑุงูƒู… ููŠ ุงู„ู…ุฑุฉ ุงู„ู‚ุงุฏู…ุฉ!

Day 3 at LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆMore great conversations, live demos, and new connections. One more day to go!         ุงู„ูŠูˆู… ...
02/09/2026

Day 3 at LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ
More great conversations, live demos, and new connections. One more day to go!



ุงู„ูŠูˆู… ุงู„ุซุงู„ุซ ููŠ LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ
ุงู„ู…ุฒูŠุฏ ู…ู† ุงู„ู„ู‚ุงุกุงุช ูˆุงู„ุนุฑูˆุถ ุงู„ุญูŠุฉ ูˆุงู„ุชูˆุงุตู„ ุงู„ู…ู…ูŠุฒ ููŠ ุฌู†ุงุญ ุฒูŠูˆูˆ. ุชุจู‚ู‘ู‰ ูŠูˆู… ูˆุงุญุฏ!

Day 2 at LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆAnother exciting day connecting with customers, partners, and industry leaders. Thank you to ...
01/09/2026

Day 2 at LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ
Another exciting day connecting with customers, partners, and industry leaders. Thank you to everyone who stopped by the ZIWO booth!



ุงู„ูŠูˆู… ุงู„ุซุงู†ูŠ ููŠ LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ
ูŠูˆู… ู…ู…ูŠุฒ ุขุฎุฑ ุฌู…ุนู†ุง ุจุงู„ุนู…ู„ุงุก ูˆุงู„ุดุฑูƒุงุก ูˆุฑูˆุงุฏ ุงู„ู‚ุทุงุน. ุดูƒุฑู‹ุง ู„ูƒู„ ู…ู† ุฒุงุฑ ุฌู†ุงุญ ุฒูŠูˆูˆ!

Day 1 at LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆA great start with exciting conversations, new connections, and live demos at the ZIWO booth....
31/08/2026

Day 1 at LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ
A great start with exciting conversations, new connections, and live demos at the ZIWO booth. See you tomorrow!



ุงู„ูŠูˆู… ุงู„ุฃูˆู„ ููŠ LEAP Saudi 2026 ๐Ÿ‡ธ๐Ÿ‡ฆ
ุจุฏุงูŠุฉ ุฑุงุฆุนุฉ ู…ู„ูŠุฆุฉ ุจุงู„ู„ู‚ุงุกุงุช ูˆุงู„ู†ู‚ุงุดุงุช ูˆุงู„ุนุฑูˆุถ ุงู„ุญูŠุฉ ููŠ ุฌู†ุงุญ ุฒูŠูˆูˆ. ู†ุฑุงูƒู… ุบุฏู‹ุง!

๐Ÿ“ See you at LEAP 2026!Join us tomorrow in Riyadh to discover how ZIWO is helping businesses deliver smarter customer co...
30/08/2026

๐Ÿ“ See you at LEAP 2026!

Join us tomorrow in Riyadh to discover how ZIWO is helping businesses deliver smarter customer conversations with AI.

๐Ÿ“… 31 August โ€“ 3 September 2026
๐Ÿ“ RECC Malham, Saudi Arabia
๐Ÿข Hall H3 | Booth E130

See you there!



๐Ÿ“ ู†ู„ุชู‚ูŠ ุจูƒู… ููŠ LEAP 2026!

ุฒูˆุฑูˆุง ูุฑูŠู‚ ุฒูŠู€ูˆูˆ ููŠ ุงู„ุฑูŠุงุถ ูˆุงูƒุชุดููˆุง ูƒูŠู ู†ูุนูŠุฏ ุงุจุชูƒุงุฑ ุชุฌุฑุจุฉ ุงู„ุนู…ู„ุงุก ุจุงู„ุฐูƒุงุก ุงู„ุงุตุทู†ุงุนูŠ.

๐Ÿ“… 31 ุฃุบุณุทุณ โ€“ 3 ุณุจุชู…ุจุฑ 2026
๐Ÿ“ ู…ุฑูƒุฒ ุงู„ุฑูŠุงุถ ู„ู„ู…ุนุงุฑุถ ูˆุงู„ู…ุคุชู…ุฑุงุชุŒ ู…ู„ู‡ู…
๐Ÿข ุงู„ู‚ุงุนุฉ H3 | ุงู„ุฌู†ุงุญ E130

ู†ุฑุงูƒู… ู‡ู†ุงูƒ!

#ุฒูŠู€ูˆูˆ #ุงู„ุณุนูˆุฏูŠุฉ

The AI Calling Platform, built for MENA. ๐ŸŒAutomate every call. Understand every conversation. Amplify every team.Always ...
20/08/2026

The AI Calling Platform, built for MENA. ๐ŸŒ

Automate every call. Understand every conversation. Amplify every team.

Always on, 24/7.
Connected with 15+ integrations.
Built so opportunities donโ€™t get lost to missed calls.

Smarter conversations. Stronger teams. Better customer experiences.



ู…ู†ุตุฉ ุงู„ู…ูƒุงู„ู…ุงุช ุงู„ู…ุฏุนูˆู…ุฉ ุจุงู„ุฐูƒุงุก ุงู„ุงุตุทู†ุงุนูŠุŒ ูˆุงู„ู…ุตู…ู…ุฉ ู„ู…ู†ุทู‚ุฉ ุงู„ุดุฑู‚ ุงู„ุฃูˆุณุท ูˆุดู…ุงู„ ุฃูุฑูŠู‚ูŠุง. ๐ŸŒ

ุฃุชู…ุช ูƒู„ ู…ูƒุงู„ู…ุฉ. ุงูู‡ู… ูƒู„ ู…ุญุงุฏุซุฉ. ุนุฒู‘ุฒ ุฃุฏุงุก ูƒู„ ูุฑูŠู‚.

ู…ุชุงุญุฉ ุนู„ู‰ ู…ุฏุงุฑ ุงู„ุณุงุนุฉุŒ 24/7.
ู…ุชูƒุงู…ู„ุฉ ู…ุน ุฃูƒุซุฑ ู…ู† 15 ู†ุธุงู…ู‹ุง.
ูˆู…ุตู…ู…ุฉ ุญุชู‰ ู„ุง ุชุถูŠุน ุฃูŠ ูุฑุตุฉ ุจุณุจุจ ู…ูƒุงู„ู…ุฉ ูุงุฆุชุฉ.

ู…ุญุงุฏุซุงุช ุฃุฐูƒู‰. ูุฑู‚ ุฃู‚ูˆู‰. ูˆุชุฌุงุฑุจ ุนู…ู„ุงุก ุฃูุถู„.

18/08/2026

Most call scoring still depends on who's grading, and how their day is going.

ZIWO's AI Score Card removes that variable. It evaluates every call against the criteria you set (opening, verification, agent attitude, and more) the same way, every time. No mood swings. No favorites.

Supervisors get a clear read on where each agent stands, and exactly where to coach next.



ุงุบู„ุจ ุชู‚ูŠูŠู…ุงุช ุงู„ู…ูƒุงู„ู…ุงุช ู„ุง ุชุฒุงู„ ุชุนุชู…ุฏ ุนู„ู‰ ู…ู† ูŠู‚ูˆู… ุจุงู„ุชู‚ูŠูŠู…ุŒ ูˆุญุชู‰ ุนู„ู‰ ูŠูˆู…ู‡ ูˆู…ุฒุงุฌู‡.

ุจุทุงู‚ุฉ ุงู„ุชู‚ูŠูŠู… ุจุงู„ุฐูƒุงุก ุงู„ุงุตุทู†ุงุนูŠ ู…ู† ุฒูŠูˆูˆ ุชู„ุบูŠ ู‡ุฐุง ุงู„ุนุงู…ู„. ูู‡ูŠ ุชู‚ูŠู‘ู… ูƒู„ ู…ูƒุงู„ู…ุฉ ูˆูู‚ ุงู„ู…ุนุงูŠูŠุฑ ุงู„ุชูŠ ุชุญุฏุฏู‡ุง โ€” ู…ู† ุงู„ุงูุชุชุงุญ ูˆุงู„ุชุญู‚ู‚ ู…ู† ู‡ูˆูŠุฉ ุงู„ุนู…ูŠู„ ุฅู„ู‰ ุฃุณู„ูˆุจ ุงู„ู…ูˆุธู ูˆุบูŠุฑู‡ุง โ€” ุจู†ูุณ ุงู„ุทุฑูŠู‚ุฉุŒ ููŠ ูƒู„ ู…ุฑุฉ. ุจุฏูˆู† ุชู‚ู„ุจุงุช ู…ุฒุงุฌูŠุฉ. ูˆุจุฏูˆู† ู…ุญุงุจุงุฉ.

ูŠุญุตู„ ุงู„ู…ุดุฑููˆู† ุนู„ู‰ ุฑุคูŠุฉ ูˆุงุถุญุฉ ู„ุฃุฏุงุก ูƒู„ ู…ูˆุธูุŒ ูˆูŠุนุฑููˆู† ุจุงู„ุถุจุท ุฃูŠู† ูŠุญุชุงุฌ ุฅู„ู‰ ุงู„ุชุฏุฑูŠุจ ูˆุงู„ุชุญุณูŠู†.

13/08/2026

ูƒุซุฑุฉ ุงู„ุชุจูˆูŠุจุงุชุŸ ู†ูˆุงูุฐ ู…ูุชูˆุญุฉ ููŠ ูƒู„ ู…ูƒุงู†ุŸ ุถุฌูŠุฌ ู„ุง ูŠู†ุชู‡ูŠุŸ ๐Ÿ˜ตโ€๐Ÿ’ซ

ุฅู„ูŠูƒ ุฒูŠูˆูˆ โ€” ุญูŠุซ ุชุนูŠุด ูƒู„ ู…ุญุงุฏุซุงุช ุนู…ู„ุงุฆูƒ ููŠ ู…ูƒุงู† ูˆุงุญุฏ.
ู…ูƒุงู„ู…ุงุช ุตูˆุชูŠุฉ ูˆ ูˆุงุชุณุงุจ.. ุจุณู‘ุทู†ุง ู„ูƒ ุชุฌุฑุจุฉ ุงู„ู‚ู†ูˆุงุช ุงู„ู…ุชุนุฏุฏุฉ (Omnichannel) ูุนู„ูŠุงู‹.

ุฒูŠูˆูˆ: ูƒู„ ู‚ู†ูˆุงุชูƒ.. ููŠ ุดุงุดุฉ ูˆุงุญุฏุฉ.

#ุฒูŠูˆูˆ #ูˆุงุชุณุงุจ

Address

Dubai Internet City 17/Office 153/154
Dubai
73000

Opening Hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00

Telephone

+971568952233

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